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The Greatest Return for Telecommunication Budgets: The Cloud

Consider the Financials of Choosing The Cloud for Your Business   Cloud Computing Cost Savings Two of the first reasons many companies choose to implement cloud computing is both capital expenditure savings and ongoing operating expense. These have always been two of the most attractive benefits of cloud computing in a time where fiscal responsibility […]
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In blog, Business Phone Systems, Business VoIP Posted

UniVoIP Featured in TMCNet’s Virtual PBX Featured Articles

UniVoIP’s Recent Press Release, UniVoIP OfficeConnect Business Phone Solution Expands to Support Polycom VVX Phones, Gains Interest from TMCNet   By Steve Anderson, Contributing Writer March 10, 2017 www.tmcnet.com With virtual private branch exchange (PBX) systems on the rise, particularly as voice over Internet protocol (VoIP) service goes, new developments are stepping into this market routinely. […]
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In Business Phone Systems, News Posted

UniVoIP OfficeConnect™ Business Phone Solution Expands to Support Polycom VVX Phones

New customers to receive $100 towards each qualifying Polycom VVX when migrating to the cloud with UniVoIP. UniVoIP, a nationwide unified communication software as a service (UCaaS) leader, today announced that they will extend services to Polycom VVX model phones. Businesses that are already leveraging Polycom VVX phones will now be able to preserve their […]
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In blog, Business Phone Systems Posted

Mitel Explains Why The Stability of Your Business Phone System Vendor Matters

Lately, one seemingly innocuous factor has become increasingly important—vendor stability.   When assessing vendors for any major IT purchase, you’re making a big commitment in time, energy and budget. You’re putting trust in your vendor to deliver certain benefits and functionality. If your vendor doesn’t deliver, you and your company could suffer because of it. […]
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In blog, Business Phone Systems Posted

Why Law Firms Should Consider UniVoIP for Their Cloud-Based VoIP Services

Law firms experience a unified communication solution that increases productivity and collaboration in the office or on the go. UniVoIP cloud-based phone solutions offer law firms an all-in-one unified communication experience that improves employee efficiency and collaboration across one or many locations. On average, law firms leveraging UniVoIP’s enterprise-grade technology experience a 30% drop in […]
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In blog, Business Phone Systems Posted

6 Contact Center Key Performance Indicators Your Business Should Improve

The way customers and contact center agents communicate is changing. Does your business closely monitor these 6 key performance indicators? 1.  Average Time in Queue – The total time callers wait in queue before an agent responds divided by the total number of calls answered by agents. 2. First Center Resolution – The percentage of calls that […]
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In blog Posted

Top 10 Trends Impacting Your Contact Center

Every business interacts with customers, but few have adapted to their modern communication preferences.   1.Half of the world’s population uses mobile phones and usage is expected to grow at least 5% per year. FACT: Mobile phones are essential in today’s business environment. A business phone solution must support mobility for all employees. 2. One-third […]
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In blog Posted

VoIP Case Study: Comprehensive Dermatology Addresses Their Customer Retention Dilemma

Comprehensive Dermatology Experiences a Flawless Set Up and a Solution That Addresses Their Customer Retention Dilemma   Complete Dermatological Treatments and Services Comprehensive Dermatology Center of Pasadena, California was founded in order to provide a complete array of dermatological treatments and services to the greater Pasadena area. Their doctors provide general dermatology, cosmetic and restorative […]
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In blog, Business VoIP Posted

IT Professionals Speak Up: The Top Benefits of Cloud Computing

Interop ITX and InformationWeek Surveyed Business Technology Decision-Makers and the Results Show a Powerful Migration to the Cloud In 2016, technology professionals at organizations that use or plan to use cloud computing were recruited to respond to a survey conducted by Interop ITX and InformationWeek. Respondents held IT management titles such as CIO, CTO, VP […]
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In blog, Business Phone Systems Posted

Best in Class Security Measures to Protect Your Information Assets

Safeguarding an Enterprise of Data with UniVoIP Cloud PBX Solutions for Business  To ensure that your enterprise is properly armored against the widest range of data security risks, UniVoIP adheres to best-in-class industry standards. Your enterprise can rest assure its information is secure in our network.   UniVoIP delivers a full scope of countermeasures: UniVoIP […]
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In Business Phone Systems, News Posted

PR: UniVoIP WebConnect™ Boosts Customer Experience with Business Intelligence

New VoIP-based software integrates with CRM, ERP and Social Media platforms with programmable smart technology to empower business intelligence. EL SEGUNDO (PRWEB) JANUARY 25, 2017 El Segundo, CA: UniVoIP, a leading cloud-based phone service provider of enterprise-grade VoIP business solutions, today announced the introduction of WebConnect™, a software that integrates and leverages Social Media, CRM […]
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In Business Phone Systems, Business VoIP, Cloud PBX Posted

What Your Business Needs to Know about UniVoIP Voice Traffic Encryption

UniVoIP is Committed to Protecting Your Information Assets with Best-In-Class Industry Standards UniVoIP deploys Mitel Phones and MiNet™, an unpublished proprietary standard that use digitally encoded name/value pairs to transmit information. The secure MiNet and SRTP privacy and confidentiality benefits apply specifically to Internet based connectivity between your company phones and our data centers. Voice Communication […]
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In blog, Business Phone Systems Posted

UniVoIP Becomes a Toys For Tots Donation Drop Off Site to Share The Holiday Spirit with Local Children

Corporate Social Responsibility is a Priority for the UniVoIP Family – Join Us in Celebrating the Season of Giving To celebrate the holiday season and the spirit of giving, we are proud to announce that our headquarters located in El Segundo, California has be become a designated drop off site for the internationally recognized Toys […]
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In News Posted

UniVoIP Attends The 2016 Green California Schools And Community Colleges Summit

UniVoIP Engages California Educational Institutions and Support Green Initiatives Join us at the summit and learn about green VoIP communication technology for Educational Institutions When? November 3-4, 2016 Where? Pasadena Convention Center | BOOTH 123 Prop 39 and E-Rate Eligible VoIP Phone Service Provider We have assembled years of experience deploying cloud-based communication solutions and addressing the specific needs […]
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