Work Efficiently with Unified Communications
UniVoIP provides agile and customizable cloud-based communications and intelligent contact center solutions for small businesses and large enterprises. Our solutions provide an edge for businesses looking to work smarter and more effectively.
Unify, Connect and Collaborate Across All Locations with VoIP for Business
Powerful Solution. User-Friendly Features. Affordable Pricing.
Whether you have one or twenty locations, UniVoIP’s business communication solutions link locations, people, and customers under one single, user-friendly system that simplifies how you do business. Powered by enterprise-grade technology, small to mid-size businesses are able to enjoy centralized management, audio web and video conferencing, mobile collaboration applications, voicemail-to-email transcription, call recording and fax-via email, and more, at one low monthly cost – with one service provider.
Top 10 Cloud Communications Solutions Providers of 2019
Cloud Technology Insight Magazine has named UniVoIP as a Top 10 Cloud Solution Provider of 2019. Offering a cloud-based, Omnichannel Contact Center Solution, unified communication and collaboration tools, and an advanced suite of IP phones and softphone applications, UniVoIP was selected for enabling enterprises to redefine customer experience. Read more…
2019 Unified Communications Product of the Year
UniVoIP’s Cloud-based Communication and Collaboration Solution for Nonprofits honored as exceptional VoIP and IP Communications products. This award is recognized as one of the most prestigious and respected honors in the communications and technology sector worldwide. Read more…
2019 Top VoIP Solution Provider
5-Star Customer Service
At UniVoIP, we provide a 5-star customer experience backed by a team of highly trained professionals that make customer service a personal priority. Our Enterprise customers are given every opportunity to leverage their solution to its fullest with access to 24/7/365 technical assistance, one-on-one customer support, and ongoing admin and user training. Our customer service programs are consistently awarded five stars across the board because of our attention to detail and dedication to establishing a trustworthy environment in which our customers prosper.
Business insights from our blog:
We are now able to provide our customers with a modern banking experience that best represents the quality of service we aim to provide them. Now, our bank as a whole, looks like a much more reliable place to do business because of UnIVoIP.
Vice President of Information Technology
We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.
With UniVoIP, we are now able to manage our contact center solution with analytical reporting that helps measure and monitor customer trends, needs and concerns.