In the Event of a Problem Your Phone System may be Your Downfall
An IT system is only as strong as its weakest link. And business communication systems have a whole lot of links-to users, administrators and other systems.
Some IT pros feel safer managing hardware nearby. It’s easy to run down the hall to a server closet if something goes wrong, right? And by itself, the system may be pretty robust. But a premises-based system may also be dependent on forces outside a company’s control, like an electrical grid outage, an Internet outage or half-mile wide tornado barreling toward your facilities.
If an organization takes the same level of precautions to ensure the same service reliability as a tier 4 data center, their communication system should stand up to a myriad of potential threats. Bust most companies don’t have things like dual-powered cooling equipment, multiple independent distribution paths fault-tolerant site infrastructure.
For the companies that don’t, a cloud-based communication system delivers a level of reliability and redundancy that’s difficult and expensive to achieve at facility level with a premises-based system.
With a cloud-based system, that reliability is built in. No need to spend resources monitoring the system for service levels. No scrambling when a server goes down and business comes to a halt. The cloud marches on.