Whether you have one or twenty locations, UniVoIP’s business communication solutions link locations, people, and customers under one single, user-friendly system that simplifies how you do business. Powered by enterprise-grade technology, small to mid-size businesses are able to enjoy centralized management, audio web and video conferencing, mobile collaboration applications, voicemail-to-email transcription, call recording and fax-via email, and more, at one low monthly cost – with one service provider.
Cloud Technology Insight Magazine has named UniVoIP as a Top 10 Cloud Solution Provider of 2019. Offering a cloud-based, Omnichannel Contact Center Solution, unified communication and collaboration tools, and an advanced suite of IP phones and softphone applications, UniVoIP was selected for enabling enterprises to redefine customer experience. Read more…
UniVoIP’s Cloud-based Communication and Collaboration Solution for Nonprofits honored as exceptional VoIP and IP Communications products. This award is recognized as one of the most prestigious and respected honors in the communications and technology sector worldwide. Read more…
UniVoIP has been recognized as one of the Top 10 VoIP Solution Providers of 2019 by Enterprise Networking Magazine. A distinguished panel of experts, professionals, and technology leaders including board members of Enterprise Networking Magazine made the selection. Read more…
At UniVoIP, we provide a 5-star customer experience backed by a team of highly trained professionals that make customer service a personal priority. Our Enterprise customers are given every opportunity to leverage their solution to its fullest with access to 24/7/365 technical assistance, one-on-one customer support, and ongoing admin and user training. Our customer service programs are consistently awarded five stars across the board because of our attention to detail and dedication to establishing a trustworthy environment in which our customers prosper.
UniVoIP solution has passed all the security audits and it offloaded a tremendous amount of time on our project. UniVoIP’s team is turning into an extension of my own, as I can count on the UniVoIP 24/7 support team to answer my questions.
When selecting a service provider, we watch for 2 things; that the vendor is cognizant of our bottom line and that the vendor is able to provide us with rapid responses when we have questions and/or problems that need to be solved for. UniVoIP covered both.
With UniVoIP, we are now able to manage our contact center solution with analytical reporting that helps measure and monitor customer trends, needs and concerns.
Office Manager
