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Mitel Reveals How the Right Customer Engagement Strategy Can Completely Transform Your Business

The term “contact center” often conjures up an image of large numbers of agents handling incoming and outgoing calls all day, every day. In some cases, this is an accurate interpretation. [...]

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A Solution To Manage High Call Volume – Fundraising

A Powerful Solution to Manage High Call Volume For a Large Fundraising Event UniVoIP joined CBS2, KCAL9, CBSLA & American Red Cross for A Hurricane Relief Telethon and showed just how [...]

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UniVoIP Awarded 2015 Internet Telephony TMC Labs Innovation Award with its OfficeConnect Enterprise

Groundbreaking UniVoIP OfficeConnect Enterprise Solution Honored for Exceptional Business VoIP PBX Innovation from the Internet Telephony TMC Labs Innovation Award. The OfficeConnect Enterprise [...]

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“Mobile-First, Cloud-First.” – Microsoft Announces New CEO Who’s Core Focus is Cloud Technology

In a smart move, Microsoft has shifted it’s strategy by announcing a new CEO, Satya Nadella. He was handpicked from the company’s Cloud business unit. This is a sure-fire sign that [...]