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3 Ways to Streamline Your Operations While Protecting Your Bottom Line

Contact Center – Streamline Your Operations SEE THE COMPLETE PICTURE. Enterprise-wide historical and real-time reporting and monitoring lets you see the big picture and the call-by-call [...]

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Your Primary Interface to Your Most Valuable Assets: Your Customers.

Empower Your Customers Your contact center is the primary interface to your organization, for your most valuable asset – your customers. Providing excellent service that will nurture these [...]

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“Mobile-First, Cloud-First.” – Microsoft Announces New CEO Who’s Core Focus is Cloud Technology

In a smart move, Microsoft has shifted it’s strategy by announcing a new CEO, Satya Nadella. He was handpicked from the company’s Cloud business unit. This is a sure-fire sign that [...]