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In blog, Business Phone Systems Posted

Hidden Costs of a Legacy Business Phone System: Avoid The Drain with VoIP

Most Businesses Face Unexpected Costs During and After Installing a Traditional Phone System: All of Which Can Be Avoided with VoIP Businesses today have become acclimated to a telecom environment that pushes unexpected costs on organizations during and after implementation of a new phone system. Phone system providers have been a constant drain on budgets for […]
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In blog, Business Phone Systems Posted

VoIP Success Story: An Ohio Nonprofit Modernizes and Adopts a Cloud-Based Phone Solution

Adoption Circle Chooses UniVoIP for Their Expertise in Nonprofit Communications, Customer Service and Innovative Cloud-Based Phone Solution Technology I can’t say enough good things about UniVoIP, their solution and the customer service we have experienced from day one. We were initially set on choosing a local service provider, assuming that would mean better service, but […]
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In blog, Business Phone Systems Posted

8 Benefits of Single Tenant Architecture for Business Cloud Communication Customers

UniVoIP Deploys Single Tenant Architecture for Enterprises Seeking Further Security, Isolation and Reliability in with a Cloud-Based Phone Solution Generic Description: Single tenant (or hosted) Software as a Service (SaaS) is a form of cloud architecture where each customer has their own instance of the software application and supporting infrastructure including their own independent database. […]
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In blog, Business Phone Systems Posted

The Benefits of Geo Redundant Data Centers for Cloud Customers

Learn the benefits of leveraging a cloud-based phone service provider with geo redundant data centers.   High Availability Fault tolerant system that provides day-to-day continuity under normal conditions. Guarantees 99.99% up time Ensures data integrity Provides fail over insurance when primary server is down Mitigates maximum bearable downtime during disruption Improves recovery time after disruption to […]
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In blog, Business Phone Systems Posted

The Powerful Benefits of a Multimedia Contact Center

Powering a superior customer service experience with a cloud-based multimedia contact center is no longer just an option. With a 100% scalable multimedia contact center, it is possible for companies to efficiently provide service to customers on their media channel of choice, while maintaining service levels across all media types. With advanced productivity tools in […]
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In Business Phone Systems, Business VoIP Posted

How to Provide a Superior Customer Service Experience with a Multimedia Contact Center

With the Right Set of Tools Customer’s Are Able to Take Control of Their Own Customer Service Experience Do you want to know what it takes to provide a best-in class customer service experience that exceeds the mark and sets a new industry standard? Well, the answer is simple. Customer service departments must constantly be […]
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In blog, Business Phone Systems Posted

How a Dermatology Center Addressed Their Customer Retention Dilemma with Cloud Technology

Comprehensive Dermatology Experiences a Flawless Set Up and a Solution That Addresses Their Customer Retention Dilemma The UniVoIP sales consultant was great and visited our office to really understand our challenges and our requirements – checking if our network was ready for the cloud. Laura Comp | Office Manager Complete Dermatological Treatments and Services Comprehensive […]
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In blog, Business Phone Systems Posted

Why The Cloud is Necessary to Align with Current Business Mobility Trends

The Benefits from Business Mobility by Leveraging Advanced Cloud Technology are Unparalleled   FACT: Business Mobility is a Necessity  One of the most important developments has been the emergence of mobile devices and cloud computing, which together allow workers to operate remotely, bouncing in and out of the office with regularity, and often times working from […]
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In blog, Business Phone Systems Posted

3 Ingredients for Enterprise Mobility – How Companies Can Power Collaboration and Communications On-The-Go

Fueling Seamless Business Communications Whether in The Office, At Home or On-The-Go Current enterprise mobility trends highlight the sustained evolution towards mobile workforce environments and empowering employee productivity from anywhere. In today’s world, it is vital for companies to equip their employees with advanced communication technology that promotes collaboration and efficiency on all devices and […]
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In blog, Business VoIP Posted

Cloud Architecture Matters: Why Choosing Single Tenancy is the Right Choice

Choosing Single Tenancy over Multi-Tenancy is The Right Choice for Your Company – From Small Businesses to the Fortune 100.   Defining the two options.  Single Tenancy In a single–tenancy architecture, the tenant purchases their own copy of the software and the software can be customized to meet the specific and needs of that customer. Single–tenancy […]
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In blog, Business Phone Systems, Business VoIP Posted

Consistent Business Communications for Employees On-The-Go

With UniVoIP OfficeConnect Enterprise Edition Medium to Large Business Collaborate from Anywhere on Any Device   UniVoIP OfficeConnect Enterprise Edition is an award winning cloud-based communication solution that empowers medium to large businesses with mobile-rich productivity tools. Among OfficeConnect’s robust feature set is MiCollab, a mobile optimized collaboration suite that offers users a consistent and […]
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In blog, Business Phone Systems Posted

The Most Comprehensive Unified Communication Solution for Enterprises

An enterprise grade, cloud-based communications environment for enterprises. Delivering the most complete, enterprise grade CaaS (Communication as a Service) platform, UniVoIP offers state-of-the-art cloud PBX services ideal for medium to large businesses. Increase collaboration, improve productivity and empower mobility for up to 65,000 employees with OfficeConnect™ Enterprise Edition. Fueling seamless communication between employees and customers in the […]
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In blog, Business Phone Systems Posted

Every Nonprofit Needs Donor Engagement Technology: DonorConnect

Revolutionary Donor Engagement Technology that Creates Meaningful Relationships with Supporters Unify all your nonprofit’s communications such as fax, email, text and your phone system so that you can focus on your constituents, optimize outreach programs and increase revenue. Supported by OfficeConnect, an award winning cloud-based phone solution, DonorConnect helps your nonprofit generate donations quicker, cut […]
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In blog, Business Phone Systems, Cloud PBX Posted

The Greatest Return for Telecommunication Budgets: The Cloud

Consider the Financials of Choosing The Cloud for Your Business   Cloud Computing Cost Savings Two of the first reasons many companies choose to implement cloud computing is both capital expenditure savings and ongoing operating expense. These have always been two of the most attractive benefits of cloud computing in a time where fiscal responsibility […]
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In blog, Business Phone Systems, Business VoIP Posted

UniVoIP Featured in TMCNet’s Virtual PBX Featured Articles

UniVoIP’s Recent Press Release, UniVoIP OfficeConnect Business Phone Solution Expands to Support Polycom VVX Phones, Gains Interest from TMCNet   By Steve Anderson, Contributing Writer March 10, 2017 www.tmcnet.com With virtual private branch exchange (PBX) systems on the rise, particularly as voice over Internet protocol (VoIP) service goes, new developments are stepping into this market routinely. […]
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