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In blog, Business Phone Systems Posted

4 Steps to Selecting The Right Cloud Multimedia Contact Center Provider

Consumer expectations are growing at a rapid rate and companies must be able to evolve and deliver on technological infrastructures that meet consumer demands.   The Future of Customer Interaction As traditional contacts centers become their own barrier to success, this short, but powerful e-guide sheds some light on the various factors affecting your contact […]
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In blog Posted

Unified Communications and the Student, Faculty and Parent Education Experience

UC Solutions enable real-time campus communications designed to approach IT infrastructures as an investment and a long term commitment to staff, parent and community interaction.   The benefits of UC Solutions for Educational Facilities:   INCREASE ADMINISTRATIVE EFFICIENCIES AND FACULTY SERVICE LEVELS Improve administrative office efficiency: Integrated messaging and unified messaging helps teachers and principals […]
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In blog, Business Phone Systems Posted

The Benefits of Unified Communications for Educational Institutions

Unified Communications and Collaboration (UCC) Tools Help Educational Facilities Operate More Efficiently Unified Communications (UC) solutions and advanced collaboration tools provide schools and districts with advanced features and functionalities, application integrations and end-to-end solutions. Offering institutions with 21st century IT infrastructure that delivers quality voice, video and collaboration solutions over a single network improves administrative […]
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In blog, Business Phone Systems Posted

How to Make the Most of Your Business Communications Investment

Business Communications is the Backbone of Any Company and Choosing the Right Communications Strategy Can Determine Future Success With the quick evolution of business communications technology, companies are experiencing rapid growth with highly collaborative, mobile and productive unified communications features and functionality. When it comes to Unified Communications and Collaboration (UCC) solutions, there are several […]
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In News Posted

UniVoIP Releases the MiVoice 6900 Series

UniVoIP Bridges the Gap Between Mobility and Desk Phones Offering IP Phone Advanced Integration with Mobile Phone Calls and Applications. Mitel’s MiVoice 6900 IP Phone Series includes MobileLink functionality and offers executive level collaboration and productivity tools with a “Mobile First” design. FOR IMMEDIATE RELEASE: August 1st, 2017 El Segundo, CA: UniVoIP, a leading VoIP […]
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In blog, Business VoIP Posted

Magic Quadrant for Enterprise UC Solutions Market Description and UniVoIP OfficeConnect™ Enterprise Edition

Magic Quadrant’s 2017 Market Description of Enterprise UC Solutions and UniVoIP OfficeConnect™ Enterprise Edition’s Offering for Medium to Large Enterprises All unified communications (UC) solutions are intended principally to improve user productivity and enhance business processes that relate to communications and collaboration. Gartner defines UC solutions – equipment, software, and services – as offerings that facilitate the use […]
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In blog, Business Phone Systems Posted

The Latest IP Desk Phones Offer Enterprise Executives Advanced Collaboration and Simplified Communications

The Days of Outdated, Feature-less Desk Phones in Offices are Over Long gone are the days when offices are filled with desk phones that offer limited functionality and are frequently made obsolete. When we think of office desk phones now, we think power, productivity, innovation, collaboration and full integration. Enterprises have reached a critical point […]
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In blog, Business Phone Systems Posted

VoIP Success Story: UniVoIP Provides a Premier Law Firm with Seamless Unified Communications

Baute Crochetiere & Gilford LLP Select a Leader in Cloud Communications for Law Firms We selected UniVoIP because their solution came highly recommended to us and the cost savings they offered was the deciding factor. We saved roughly 25% in monthly communication costs and avoided spending between $8,000 and $10,000 to upgrade our system with […]
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In Business Phone Systems Posted

Cloud-Based Phone Solution for Nonprofits: The Best Business Phone System to Help Advance Your Cause

A Cloud-Based Phone Solution for the Modern Nonprofit Organization Since 2005, UniVoIP’s Nonprofit Assistance Program has helped organizations create a more powerful impact with cloud communication tools that save nonprofits up to 40% in communication costs. Through the Assistance program, organizations are equipped with state-of-the-art cloud collaboration and productivity technology that empowers outreach programs, helps acquire […]
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In Business Phone Systems, News Posted

PR: UniVoIP Strengthens its Leadership as Southern California’s Preferred VoIP Provider with New Customer Win

Bi-Coastal Talent Agency, BRS/Gage, implements UniVoIP’s cloud-based phone solution to reduce monthly communication expenses and gain functionality to better serve their clients.   FOR IMMEDIATE RELEASE: June 29th, 2017 El Segundo, CA: UniVoIP, a leading provider of enterprise-grade business VoIP solutions is pleased to announce that BRS/Gage, one of Los Angeles area’s most nationally recognized […]
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In blog, Business Phone Systems Posted

Hidden Costs of a Legacy Business Phone System: Avoid The Drain with VoIP

Most Businesses Face Unexpected Costs During and After Installing a Traditional Phone System: All of Which Can Be Avoided with VoIP Businesses today have become acclimated to a telecom environment that pushes unexpected costs on organizations during and after implementation of a new phone system. Phone system providers have been a constant drain on budgets for […]
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In blog, Business Phone Systems Posted

VoIP Success Story: An Ohio Nonprofit Modernizes and Adopts a Cloud-Based Phone Solution

Adoption Circle Chooses UniVoIP for Their Expertise in Nonprofit Communications, Customer Service and Innovative Cloud-Based Phone Solution Technology I can’t say enough good things about UniVoIP, their solution and the customer service we have experienced from day one. We were initially set on choosing a local service provider, assuming that would mean better service, but […]
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In blog, Business Phone Systems Posted

8 Benefits of Single Tenant Architecture for Business Cloud Communication Customers

UniVoIP Deploys Single Tenant Architecture for Enterprises Seeking Further Security, Isolation and Reliability in with a Cloud-Based Phone Solution Generic Description: Single tenant (or hosted) Software as a Service (SaaS) is a form of cloud architecture where each customer has their own instance of the software application and supporting infrastructure including their own independent database. […]
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In blog, Business Phone Systems Posted

The Benefits of Geo Redundant Data Centers for Cloud Customers

Learn the benefits of leveraging a cloud-based phone service provider with geo redundant data centers.   High Availability Fault tolerant system that provides day-to-day continuity under normal conditions. Guarantees 99.99% up time Ensures data integrity Provides fail over insurance when primary server is down Mitigates maximum bearable downtime during disruption Improves recovery time after disruption to […]
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In blog, Business Phone Systems Posted

The Powerful Benefits of a Multimedia Contact Center

Powering a superior customer service experience with a cloud-based multimedia contact center is no longer just an option. With a 100% scalable multimedia contact center, it is possible for companies to efficiently provide service to customers on their media channel of choice, while maintaining service levels across all media types. With advanced productivity tools in […]
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In Business Phone Systems, Business VoIP Posted

How to Provide a Superior Customer Service Experience with a Multimedia Contact Center

With the Right Set of Tools Customer’s Are Able to Take Control of Their Own Customer Service Experience Do you want to know what it takes to provide a best-in class customer service experience that exceeds the mark and sets a new industry standard? Well, the answer is simple. Customer service departments must constantly be […]
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In blog, Business Phone Systems Posted

How a Dermatology Center Addressed Their Customer Retention Dilemma with Cloud Technology

Comprehensive Dermatology Experiences a Flawless Set Up and a Solution That Addresses Their Customer Retention Dilemma The UniVoIP sales consultant was great and visited our office to really understand our challenges and our requirements – checking if our network was ready for the cloud. Laura Comp | Office Manager Complete Dermatological Treatments and Services Comprehensive […]
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