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In blog, Business Phone Systems Posted

VoIP Success Story: Making Disaster Recovery and Business Continuity a Priority

ClearData Networks and UniVoIP Come Together to Strengthen Business Continuity with Disaster Recovery Having failover and disaster recovery is critical. UniVoIP’s Business Continuity Plans provide us and our customers the assurance that when disaster strikes, our data, communications and operations will remain intact. – Kia Shoghi, ClearData Networks An Exclusive Systems Integrator Providing Data Connectivity […]
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In blog, Business Phone Systems Posted

VoIP Success Story: Luxury Fitness Club Voted “Best Gym” in San Diego Adopts UniVoIP’s Cloud Solution

Fit Athletic Club upgrades from outdated technology enjoying a seamless VoIP migration while reducing costs. UniVoIP’s provisioning team was very responsive and customer service programmed the phones exactly as requested. We plugged them in with no lapse in communication for our club experiencing an effortless and seamless transition. – Tim Farris, Fit Athletic Club A […]
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In blog, Business Phone Systems Posted

How Your Business can be Prepared with VoIP if the Internet Goes Down

What Happens if the Internet Goes Down? Is your Business Prepared?   Can your current phone system survive a natural disaster? More importantly, can your business operate without receiving and making calls? In the unlikely event that it can operate, that probably won’t last long. Do you have a written Service Level Agreement (SLA) guaranteeing […]
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In blog, Business Phone Systems Posted

Top 10 Facts that Prove Making Customer Experience a Priority is Necessary

Customers are Interacting with Companies in New Ways and Customer Experience Must be a Main Focus   In the world of customer management, thought leaders are prioritizing customer centricity and are encouraging companies to put customers and their voices as a main priority. The foundation of this customer-centric approach lies with assessment, analyses and decision […]
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In blog, Business Phone Systems Posted

Why UCaaS is the #1 Solution for Educational Institutions

With Great Communication and Collaboration comes Great Education Unified Communications (UCaaS) promotes advanced collaboration tools and provides schools and districts with advanced features and functionalities, application integrations and end-to-end solutions. Adopting a 21st century IT infrastructure that delivers quality IP voice, video and collaboration solutions over a single network is a must and proves to […]
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In blog, Business Phone Systems Posted

E-Rate Funding Makes it Easy for Educational Institutions to Select a UCaaS Solution

Choosing a UCaaS Solution is a Long Term Communications Strategy That Schools and Libraries are Getting Behind with E-Rate Funding   E-Rate funding is a commonly used name for the Schools and Libraries Program of the Universal Service Fund, administered by Universal Service Administrative Company under the direction of the FCC. The E-rate program allows […]
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In blog, Business Phone Systems Posted

VoIP Success Story: Mental Health America Los Angeles Connects Multiple Sites with a UC Solution

UniVoIP Partners with Mental Health of America Los Angeles to Seamlessly Connect Multiple Sites with a UC Solution   UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution. Their support is fast and reliable, allowing […]
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In blog Posted

Benefits of Cloud-Based Communication

Imagine being able to run a large company with no big office space, no complicated tech room and a staff scattered about the entire country. Until just recently, such a company would have been virtually impossible to manage. Today, however, it’s all possible thanks to cloud-based communication systems. Traditionally, to run a company, you needed […]
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In blog, Business Phone Systems Posted

How to Deliver an Omni-Channel Customer Service Experience with Digital Transformation

Create an Exceptional Customer Experience Powered by an Omni-Channel Presence   Today’s customers are more intelligent than ever, more socially aware, more technologically savvy and more demanding than ever. Customer expectations of their favorite brands and services are rapidly growing and are putting a lot of pressure on brands to deliver in every way possible. […]
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In Business Phone Systems, News Posted

OfficeConnect™ MiTeam Awarded 2017 TMC Internet Telephony Hosted VoIP Excellence Award

OfficeConnect™ MiTeam Wins Award Regarded as One of the Most Prestigious and Respected Honors in the Communications Sector Los Angeles, CA — September 29, 2017 — UniVoIP, Inc. http://univoip.com, a leading provider of enterprise-grade UC solutions promoting collaboration, mobility and contact center functionality, headquartered in El Segundo, CA, announced today that TMC, a global, integrated media […]
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In blog, Business Phone Systems Posted

Complimentary Webinar for SMBs: How Digital Transformation with VoIP Solves Office Challenges

Learn how to take your workforce into next generation technology that streamlines operational workflows, in and out of the office.   COMPLIMENTARY WEBINAR: How Digital Transformation with VoIP Solves Office Challenges When: Wednesday, October 11th, 2017   –   10am PST | 1pm EST Small to medium business face similar operational challenges every day. This webinar takes […]
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In blog, Business Phone Systems Posted

What “Disaster Recovery” Means for Your Business Communications

Keeping Your Lines of Communication Open and Ensuring Business Continuity at all Times What if there is an unplanned event such as no power, a natural disaster or even day to day issues at your office? These occurrences are normal and businesses must protect their lines of communication with preexisting business continuity plans. When disaster […]
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In blog, Business Phone Systems Posted

Why Companies Choose UniVoIP to Service their UCaaS Needs

Considering an Upgrade to a Unified Communications as a Service Solution? Understand Why Companies Nationwide Choose UniVoIP   Founded in 2005, UniVoIP is a pioneering leader in Hosted VoIP and UCaaS (Unified Communications as a Service) solutions for medium to large businesses nationwide. Motivated by a strong passion to deliver comprehensive UCaaS solutions, UniVoIP offers […]
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In blog Posted

The Power of UCaaS Post Cloud-Adoption

A COMPILATION OF COMPANIES SHARING THEIR SUCCESS STORY Designed for the future, UniVoIP’s scalable and comprehensive UCaaS (Unified Communication as a Service) platform OfficeConnect™, is the ultimate business upgrade providing enterprises with innovative communication solutions that help keep customers ahead of technological trends. UniVoIP lowers total communication costs while heightening functionality and productivity with over […]
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In blog, Business Phone Systems Posted

4 Steps to Selecting The Right Cloud Multimedia Contact Center Provider

Consumer expectations are growing at a rapid rate and companies must be able to evolve and deliver on technological infrastructures that meet consumer demands.   The Future of Customer Interaction As traditional contacts centers become their own barrier to success, this short, but powerful e-guide sheds some light on the various factors affecting your contact […]
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In blog Posted

Unified Communications and the Student, Faculty and Parent Education Experience

UC Solutions enable real-time campus communications designed to approach IT infrastructures as an investment and a long term commitment to staff, parent and community interaction.   The benefits of UC Solutions for Educational Facilities:   INCREASE ADMINISTRATIVE EFFICIENCIES AND FACULTY SERVICE LEVELS Improve administrative office efficiency: Integrated messaging and unified messaging helps teachers and principals […]
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