Post COVID-19 Business Mobility Trends
As we look towards brighter days beyond the COVID-19 pandemic, we are considering more than ever that former methods of doing business have transformed forever. In most industries, business mobility…
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The Way to Channel Sales Growth in 2021? Selling UCaaS and CCaaS
Internal and external communications are mission critical functions – but they can be expensive and hard to manage. That’s where unified communications as a service (UCaaS) and contact center as…
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What is an OmniChannel Contact Center and Why is it Critical for Customer Experience?
Customer experience and the growing demands that consumers have placed on businesses over the years has created the necessity to adopt an OmniChannel Contact Center today. We’ve seen companies use…
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Mobile Communications: Disrupting the Workforce for Good
Technology is disruptive. The result? Mobile communications as a way of life and business. Significantly altering the way businesses operate, consumers shop and industries innovate, technology is continuously changing the…
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Differentiate Yourself in the ‘Race to Zero’ With UniVoIP
With the commoditization of VoIP over the last decade, hosted voice solutions have become less and less profitable for partners. Why is this happening? In an effort to remain competitive…
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Leverage the Rise of Microsoft Teams to Grow Your Channel Business with Direct Routing
Since March 2020, businesses around the world have clamored for instant, functional, reliable unified communications and collaboration. The healthy growth the unified communications as a service (UCaaS) market had seen…
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Security and Compliance in Direct Route for Microsoft Teams
With over 400,000 businesses using Microsoft Teams daily for inbound and outbound voice, secure chat, screen sharing, conferencing, file sharing and more, Teams has become a leader in Unified Communications.…
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Why the Microsoft Phone Calling Plan is not Your Only Option
Ever since Microsoft unveiled Microsoft Teams in March of 2017, Teams has been a go-to platform for virtual workgroups and collaborative work environments across the globe. After picking up major steam early in the project, Microsoft worked to include “voice” as one of the major benefits of Teams by completely replacing Skype for Business as their platform for cloud voice.
How Organizations can Increase Productivity with Direct Route for Microsoft Teams
Organizations with a global footprint, and remote workers scattered across cities, states and nations require a modern approach to a collaborative communications environment. As we continue to see rapid changes…
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Direct Route for Microsoft Teams
A Fully Virtualized Cloud-Native Calling Platform Modern employees expect to instantly meet, chat, call and collaborate from just about any device, from any geographic location and from a single interface.…
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