The Secrets Behind VoIP Call Quality and Reliability
Gargled speech and lag time? Is that what you heard about VoIP voice quality? Don’t believe it… Servicing customers on a reliable, clear, phone connection is critical for so many [...]
Major Business Mobility Advantages of VoIP Phone Systems
VoIP Makes it Easy for Businesses to Stay Ahead of Mobile Workforce Trends and Requirements Since VoIP (Voice Over Internet Protocol) transmission began in 1973, businesses have flocked to the [...]
Success Story: Transitioning from PBX to VoIP to Modernize their Medical Practice
How California Hematology Oncology Medical Group Adopted a VoIP System to Improve Staff and Employee Experience at 2 Clinics About CHOMG California Hematology Oncology Medical Group (CHOMG) is a [...]
How Customer Experience is UniVoIP’s Number 1 Priority
At UniVoIP, Customers Come First Here at UniVoIP, we know that providing a positive experience for our customers can have a dramatic impact on their ability to leverage our solution to its [...]
Why Every Business Needs Call Recording
Uncovering the benefits of call recording on customer experience and agent performance The Basics of Call Recording Call Recording allows your business to record inbound and outbound calls [...]
Success Story: Providing a Better Banking Experience with VoIP
Leaving an Unreliable Avaya System Behind to Optimize Customer Service Experience with VoIP About American Business Bank American Business Bank (ABB) was established in 1997 by a small group of [...]
Press Release: UniVoIP Sponsors CUNA Technology Council Conference
UniVoIP Offers CUNA Credit Union Attendees a Cloud-based Phone System Meeting FFIEC Regulations while Achieving Personalized Interaction with CU Members UniVoIP to speak at CUNA 2018 about credit [...]
UniVoIP Enterprise Communication Solution Recognized by CIOReview Magazine
UniVoIP Named Among 20 Most Promising Enterprise Communication Solution Providers of 2018 We are proud to announce that UniVoIP has been recognized as one of the 20 most Promising Enterprise [...]
Why Your Business Should Leave PBX Behind and Migrate to the Cloud
It’s crucial to eliminate extraneous and costly factors to zero in on the things that drive revenue. Imagine being able to run a large company with no big office space, no complicated tech [...]
A Real Business Cloud Migration Story from an IT Executive
South Bay Workforce Investment Board’s, Jon Hauer, Shares Their Success Migrating to UniVoIP’s Cloud-Based Phone Solution My name is Jon Hauer and I am the IT manager for South [...]
