4 Reasons Why Healthcare Should Adopt Cloud Communications

Unifying Communications in The Cloud is The Fastest Growing Telecommunications Solution in Healthcare.

MINIMIZE CAPITAL EXPENDITURES.  There are no large servers or systems to purchase.  Other than phones, there are minimal capital expenditures to depreciate over time. Which means it comes off of your books. All you have is an affordable monthly service fee that connects your staff, employees, and vendors to a host of capabilities that dramatically improve productivity.

MAXIMIZE STAFF UTILIZATION. Your staff will now have time to take care of urgent matters and/or nurture patient relationships.  With our customizable multi-language auto attendant (“virtual receptionist”), you can route calls to any user or group of users. Perfect for multiple physicians sharing the same office space.  With our customizable call coverage feature, you may now route calls anytime with the “on-call / off-call“ protocol and answering service integration – ditch the external after-hours service.

MAXIMIZE OFFICE PRODUCTIVITY. Eliminate the Automated Appointment Reminders and Confirmations.    You already know that minimizing patient no-shows is a top priority. Just one patient no-show means lost revenue and wasted office time. OfficeConnect offer all 3 channels (SMS, Email, Call) of patient reminder delivery, plus 2-way functionality on our SMS. Don’t just remind your patients, give them the ability to confirm or request a reschedule automatically.  Automated Appointment Reminders integrates with almost every major PMS/EMR systems such as: Allscripts, Eclipse, Centricity, MedWare, Medisoft, Accuro, FutureHealth, Mosaiq, Dolphin, Practice Partner, Medics ADS, Eaglesoft, EZ Claim, AdvancedMD, HealthFusion, Inteleris, Aprima, Invision PM, Compulink, PracticeWorks, BeaverCreek and more!

LEVERAGE MOBILITY AND IMPROVE PATIENT COMMUNICATION. It’s difficult to be responsive and aware if your medical practice is tethered to convention. And there’s no ball and chain quite like desk phone. A cloud solution meets mobility needs and also emerging staff who demand constant connectivity and productivity from anywhere – and at anytime.  Whether addressing emergencies from a consultation room, a conference room, a desk, or powering through meetings on the road, our hosted solution gives your medical practice the powerful tools you need to keep things moving forward no matter where or when business is done. In a nutshell, physician and staff members can move from desk to desk, or from office location to office location, and use any office phone like it is their own – same extension, same speed dials, same voice-mail.

Find out how to optimize office traffic and revenue at your medical practice with the most advanced telecommunications solution in healthcare.  Learn more.

 

OUR BLOG

Lastest blog posts

Tool and strategies modern teams need to help their companies grow.

LA Department of Transportation (LADOT) Adopts an OmniChannel Contact Center

LADOT Improves Quality of Service and Contact Center Management with UniVoIP’s OmniChannel Contact ...

AI and Call Centers: A Perfect Match

Gone are the days when customers simply called or emailed a company for support. Today’s customers ...

What is an OmniChannel Contact Center and Why is it Critical for Customer Experience?

Customer experience and the growing demands that consumers have placed on businesses over the years ...