Celine Akrey

267 posts

Celine Akrey is an exec with over 25+ years of expertise in marketing, new product development, sales enablement and management in the telecommunications industry. She has worked with industry-leading companies like Nortel Networks, Alcatel - Lucent, Cisco, UniVoIP, and several startups. Her passions are in marketing development and execution skills with effective leadership, strategic planning, and team-building. When she is not working, Celine enjoys rock climbing, sky diving, camping, and outdoor activities.

Channel partners can keep customers sticky with Direct Route for Microsoft Teams. Here’s how.

9 Ways to Keep Your Customers Sticky With Direct Route for Microsoft Teams

As a channel partner, if you’re looking for a way to keep your customers loyal, selling Direct Route for Microsoft Teams is a tool that will help you meet that…

Post COVID-19 Business Mobility Trends

As we look towards brighter days beyond the COVID-19 pandemic, we are considering more than ever that former methods of doing business have transformed forever. In most industries, business mobility…

What is an OmniChannel Contact Center and Why is it Critical for Customer Experience?

Customer experience and the growing demands that consumers have placed on businesses over the years has created the necessity to adopt an OmniChannel Contact Center today. We’ve seen companies use…

Channel Partners customers need collaboration tools to support remote work. That’s where Direct Route for Microsoft Teams comes in.

How Direct Route for Microsoft Teams Can Skyrocket Collaboration

The COVID-19 pandemic changed the way we work and how teams collaborate. It’s a change that may be here for good. The human connection has always driven collaboration, but now workplaces…

mobile businessman wearing a mask during covid crisis

Mobile Communications: Disrupting the Workforce for Good

Technology is disruptive. The result? Mobile communications as a way of life and business. Significantly altering the way businesses operate, consumers shop and industries innovate, technology is continuously changing the…

Mobile businessman in a cafe working on his laptop and phone

Finally Nab These 3 Elusive Customers With UniVoIP’s Partner Program

Research shows1 the global Uunified Ccommunications as a Service (UCaaS) market is projected to grow at a compound annual growth rate of 8.4% from 2020 to 2026. At a valuation…

Differentiate Yourself in the ‘Race to Zero’ With UniVoIP

With the commoditization of VoIP over the last decade, hosted voice solutions have become less and less profitable for partners. Why is this happening? In an effort to remain competitive…

Leverage the Rise of Microsoft Teams to Grow Your Channel Business with Direct Routing

Since March 2020, businesses around the world have clamored for instant, functional, reliable unified communications and collaboration. The healthy growth the unified communications as a service (UCaaS) market had seen…

Security and Compliance in Direct Route for Microsoft Teams

With over 400,000 businesses using Microsoft Teams daily for inbound and outbound voice, secure chat, screen sharing, conferencing, file sharing and more, Teams has become a leader in Unified Communications.…

Why the Microsoft Phone Calling Plan is not Your Only Option

Ever since Microsoft unveiled Microsoft Teams in March of 2017, Teams has been a go-to platform for virtual workgroups and collaborative work environments across the globe. After picking up major steam early in the project, Microsoft worked to include “voice” as one of the major benefits of Teams by completely replacing Skype for Business as their platform for cloud voice.