SUCCESS STORY SERIES: Christy White Associates – How an Accounting Firm Upgraded Their Phone System to Gain More Mobility
WELCOME! This blog post is part of our “Success Story Series” in which we provide you with real-life examples of how companies and organizations around the country achieve improved productivity, increased ROI and elite-class business communications.
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SUCCESS STORY: Christy White Associates
“UniVoIP’s superior VoIP phone solution, it’s advanced features which include voice-to-email and the price point savings were the most attractive aspects for our firm. We were able to realize upfront and monthly savings of roughly 50%.” – Andrew, Christy White Associates
A Professional Accountancy Corporation
Christy White Associates provides exceptional audit and assurance services for school districts, charter schools, non profits, governmental agencies, small businesses and HOAs. An Audit Partner and staff is assigned to engagements that are trained specialists in the industry and freely share best practices on accounting topics, how to improve internal controls and maintain compliance.
Hosted PBX Offers Mobility and Growth
Originally with Cox Communications, Christy White Associates was in need of an upgraded telecommunications system for their new building. With 12 phones in the office, and employees traveling to and from client locations on a daily basis, the firm required a system that can handle their growing need for mobility.
How Did UniVoIP Provide Increased Functionality and Mobility?
Most comunications in the firm are done via email, messenger and phone, and with their onsite auditing services, UniVoIP has provided them with a system that connects employees even in remote locations. With UniVoIP’s “twinning” feature, any team member of Christy White Associates can be reachable at the office or on the go, as if they were at their desk.This enables accountants to build better relationships with their clients and never miss an important call. Additionally, UniVoIP’s after hours receptionist can route any callers to any devise an employee designates, and even control any unwanted calls at unwanted times.
Why Did They Choose UniVoIP?
Christy White Associates found UniVoIP’s telecommunications system, it’s features – especially voice to email – and the price point savings to be most attractive. “Very upfront savings and around 50% savings per month.” says Andrew, Christy White Associates. Additionally, with the firm’s employees continuous mobility on a day to day basis, UniVoIP’s “hot desking” (login/logout system) allows accountants to log in to any phone on the system and immediately have their custom phone settings applied to that phone. Employees of Christy White Associates now have the mobility they need from UniVoIP’s superior VoIP phone solution.