Communications in the Cloud: Why It Makes Sense for Today’s Business
One key factor is the increasing use of mobile devices such as tablets and smartphones in the workplace — particularly among younger workers who expect to be able to perform many tasks from nearly any location. The cloud supports mobility by improving access to data and applications from many locations. This cloud benefit helps companies provide mobile workers and geographically distributed staff with access to the same services they would have in the main office. As a result, salespeople, engineers, public service personnel and others who frequently work outside the office can perform tasks and access data as if they were working at headquarters.
In organizations large and small, people work in teams and rely on others to be productive. Cloud communications drives more effective and immediate collaboration among teams, leading to faster decisions, better productivity and better customer service. The need for flexible work conditions is another reason why communications in the cloud is gaining ground. The cloud’s ability to provide anytime, anywhere access supports employees who work from home, or from virtually any location for that matter, occasionally or full time. Regardless of where they work, employees are more productive when they can communicate by whichever methods they prefer (voice, instant messaging or email) — and many want to use devices they choose for themselves. In fact, this flexibility (or lack thereof) is becoming a factor in companies’ ability to attract and retain staff. The agility of cloud communications also helps organizations quickly embrace and integrate new people into their workforce. There is no time lag waiting for a workstation to be installed; it’s just a matter of adding new users to services they can access on their devices. With its customizable platform, UniVoIP gives companies the power to have any feature built and integrated by leading professionals.
Stay tuned with the “Key Factors Driving Communications to the Cloud” post series.
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