VoIP Makes it Easy for Businesses to Stay Ahead of Mobile Workforce Trends and Requirements
Since VoIP (Voice Over Internet Protocol) transmission began in 1973, businesses have flocked to the ever evolving, continuously innovative business solutions that VoIP providers are offering customers. It’s no secret that VoIP solutions are offering businesses of all sizes added benefits and functionality that legacy phone systems could never compete with, but what’s really captivating IT decision makers from around the world is VoIP’s ability to stay ahead of mobility trends that are rapidly changing the workforce. Out of necessity, companies are offering more and more telecommuting jobs and flexible work-space options and hours – not only to cut down on operating expenses and promote an environmentally friendly workforce, but also to stay relevant in a world where employee productivity isn’t confined to the 3 walls of a cubicle.
What is VoIP Mobility?
VoIP Mobility is a concept that enables users of VoIP phone systems to remain connected to their business communications, collaboration and productivity when moving from one location to another or working remotely. With the evolution of Unified Communications (UC), mobility solutions have become an integral part of what most businesses from every industry require in an upgraded phone system. Not only do major IT decision makers see the immediate benefit of promoting a mobile workforce with robust mobility applications in the cloud, but can see the potential to scale these tools as their business grows – making it a long term solution that addresses evolving telecommuting trends.
In a seamless UC scenario, one of which puts mobility at the forefront of priorities, a mobile phone, soft SIP client, and IP technology such as smart phone integrated IP desk phones will all be connected under the same mobility features that will allow for a flawless path of communication, connecting these devices regardless of network or location. Furthermore, as users move from location to location, Presence is a functionality of mobile solutions that ensures the user is available on at least one/device, so that calls are never missed. Or contrarily, Presence is a function that enables users to turn their status to “Do not disturb” in cases where phone calls are not welcomed – like a meeting with clients, board meetings, court appearances, patient interactions and more.
Fulfilling the Needs of Device Versatility
Among the many benefits of VoIP mobility is BYOD (bring your own device) and maintaining seamless connectivity despite device or location.
A Gartner study indicates that today’s employees use on average three different devices throughout their daily routine, with a large majority of employees moving between devices to complete a single task. In response to these needs, VoIP offers enterprise grade device flexibility that provides a seamless transition from mobile devices, to computers, tablets and IP desk phones.
Promoting Data Security with VoIP Mobility
Even though employees are more mobile, can use their personal devices and move from network to network, the proper VoIP security protocols can ensure that mission critical data is safeguarded regardless of device or location.
Yes, companies enjoy the vast benefits of a mobile workforce, but it also raises concerns about security and as it stands, companies should be concerned with the increased potential for data breeches across the board. However, to alleviate concerns, added security features and best in class protocols of VoIP phone solutions are making it harder than ever for hackers.