Cloud-Based Integration for Your Contact Center: Integrate Business Applications with Telephony to Service your Customers FASTER
In this webinar you’ll learn how to drive performance by integrating Fiserv, erecruit, Symitar, LexisNexis and more with Advanced Telephony and Contact Center Functionality.
2018’s most anticipated webinar on cloud-based integration occurred on December 12th and we had such a huge turnout that we reached maximum attendee capacity! So, we are providing complimentary access to the on-demand recording of the webinar for you to watch at your own convenience.
In this webinar, integration experts will showcase how your company can experience tremendous productivity gains, increased employee collaboration, improved customer experience, and lower cost structures by integrating telephony with business applications.
A sneak peak of challenges companies face every day that this webinar provides solutions for:
- Exceed ever-changing consumer expectations
- Simplify, speed up and refine workflows
- Get better control and flexibility of IT investments
- Increase collaboration between different departments
- Reduce monthly technology expenses
- Gain deep insight and analytics for better decision making
Featured Speakers
Tim Zarkovacki, Palitto Consulting Services: As a Solutions Architect, Tim has led thousands of hours of development projects over the last decade. A proven expert in the telephony integration field, Tim’s greatest passion is guiding others in their application of technology to solve their business challenges.
Che Cullenbine, UniVoIP: Che has over 12 year experience assisting telephony companies with training, sales operations and team management as well as over 16 years experience assisting public benefit corporations with training, sales operations and volunteer management.
About the webinar hosts: UniVoIP and Palitto Consulting Services
UniVoIP, a national leader in Unified Communications as a Service (UCaaS) and Omni-Channel Contact Center solutions is pleased to announce their partnership with Palitto Consulting Services (PCS) to provide customers with seamless cloud-based integration that focuses on business automation, simplification and enhancement.
Delivering integrated business communication platforms, multimedia contact center functionality, cloud-based collaboration tools, mobility applications and a world renowned suite of advanced IP phones including mobile integration, UniVoIP’s UCaaS solutions and PCS’ extensive expertise in custom application integration, improves control and flexibility of customer’s IT investments. Tailoring to the unique needs of every industry, integration capabilities include, but are not limited to, applications including Fiserv, Office 365, erecruit, SugarCRM, Salesforce, Jack Henry Symitar, Synapsys, Zendesk, LexisNexis and more. Read more about the partnership here.
