According to Walden University College of Management and Technology, communication through e-mail, text messaging, fax via e-mail, conferencing, instant messaging and social media networking have been “among the most profound effects of technology on every area of business.” Advancements in technology and cloud communications have made business workflows more efficient, productive and reliable. It’s more important than ever that businesses adopt the most advanced forms of telecommunications available.
Communication is faster, easier and more reliable. Technology has redefined the meaning of “work space”. When employees from a single company are located in several different parts of the country, even the world, it’s an accepted norm that all of these mobile workers are expected to communicate with the same efficiency as being in the office. Not only has cloud communications made communication between employees easier, but it’s also made it faster. With cloud features such as “mobile twinning“, workers-on-the-go no longer have to miss a call and can be reached from any location as long as there is wifi. According to Walden University, the “Internet has allowed business people to communicate easily regardless of time zone and language issues.” Furthermore, cloud communications has enabled businesses to focus more on important tasks rather than worrying about minute administrative details. With auto-attendants, integration with favorite customer relationship management programs, online portals to easily manage the telecommunications system and personalized pin codes making any phone in the office your phone for a time, the minute details of managing antiquated, bulky legacy phone systems become non-existent.
GET THE FACTS: Cloud connectivity is the fastest growing market in business communications. Unified communications delivered in the cloud can help address many collaboration and communications challenges .