--- title: Announcing Service Control - simplified account administration description: UniVoIP’s Service Control is strategically designed to simplify account administration and provide comprehensive insights on user experience. image: https://www.univoip.com/hubfs/Imported_Blog_Media/univoip-1133439305.jpg --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? Request a customized quote today. - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) Need help? Access Service Control, view the Help Center, or contact our customer support team here. - [Contact Us](https://www.univoip.com/contact?hsLang=en-us) Access our general contact form, phone numbers, and address here. EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 15 May 2020 # UniVoIP’s Service Control is Here ![](https://www.univoip.com/hubfs/Imported_Blog_Media/univoip-1133439305.jpg) ![New Service Control screenshot](https://www.univoip.com/hs-fs/hubfs/Imported_Blog_Media/NewServiceControl-1-1.png?width=472&height=192&name=NewServiceControl-1-1.png)At UniVoIP customer delight is our number one priority. We are determined to provide our customers with the industry’s leading customer experience, and because of that, we are continuously introducing [new and improved ways](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) to satisfy our [customer’s needs](https://www.univoip.com/products/contact-center/?hsLang=en-us). With that said, starting May 15th, 2020, we are launching our very own “easy button”. Our new Service Control is a one-stop account administration portal via a single sign-on where users find a powerful centralized management console promoting visibility, management and reporting of all services. **UniVoIP’s Service Control is strategically designed to simplify account administration and provide comprehensive insights on user experience.** Our new Service Control portal is a web-based enterprise grade management console that gathers company data from multiple sources on a single dashboard via a single sign-on or one-click access. Centralizing tasks, resources and payment options for account administrators, the portal is a convenient and secure self-service tool that streamlines enterprise interactions with UniVoIP OfficeConnect. ![service Control: My Call Handling](https://www.univoip.com/hs-fs/hubfs/Imported_Blog_Media/NewServiceControl-2.png?width=533&height=95&name=NewServiceControl-2.png) Allowing for settings management of call handling features including, call forwarding, do not disturb, call waiting tone, twinning, call coverage and more, users get a 360-degree view of their personal phone system preferences. Furthermore, UniVoIP’s Service Control provides [OfficeConnect](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) users with around-the-clock management of designated IP phones, dynamic sites, voicemails, contacts, and call groups furthering the intimacy between the user and their phone system. ![Service Control: My Phones](https://www.univoip.com/hs-fs/hubfs/Imported_Blog_Media/NewServiceControl-3.png?width=519&height=138&name=NewServiceControl-3.png) UniVoIP’s Service Control portal provides customers with on-demand control of their own customer experience and simplifies how enterprises engage in business with us. OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. [![UniVoIP's Cloud Voice For Teams Powers Global Enterprise Success](https://www.univoip.com/hubfs/enterprise_blog_banner.svg)](https://www.univoip.com/blog/empowering-global-enterprises-with-univoips-cloud-voice-for-microsoft-teams?hsLang=en-us) [Enterprise Solutions](https://www.univoip.com/blog/tag/enterprise-solutions) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) ### [UniVoIP's Cloud Voice For Teams Powers Global Enterprise Success](https://www.univoip.com/blog/empowering-global-enterprises-with-univoips-cloud-voice-for-microsoft-teams?hsLang=en-us) Microsoft Teams: Enterprise-Class Voice Organizations across various industries worldwide have ... [![National Handling Company Selects UniVoIP For Teams Voice](https://www.univoip.com/hubfs/win1.png)](https://www.univoip.com/blog/national-materials-handling-company-selects-univoip-for-microsoft-teams-voice?hsLang=en-us) [News](https://www.univoip.com/blog/tag/news) ### [National Handling Company Selects UniVoIP For Teams Voice](https://www.univoip.com/blog/national-materials-handling-company-selects-univoip-for-microsoft-teams-voice?hsLang=en-us) El Segundo, Jul 19th, 2024 - UniVoIP, a leading provider of cloud communication solutions, has been ... [![How Nonprofits Upgrade Communication With UniVoIP's Cloud Voice](https://www.univoip.com/hubfs/Untitled%20design%20(3).svg)](https://www.univoip.com/blog/adopting-cloud-voice-non-profits-journey-to-microsoft-teams?hsLang=en-us) [Technology](https://www.univoip.com/blog/tag/technology) [Cloud Voice for Microsoft Teams](https://www.univoip.com/blog/tag/cloud-voice-for-microsoft-teams) ### [How Nonprofits Upgrade Communication With UniVoIP's Cloud Voice](https://www.univoip.com/blog/adopting-cloud-voice-non-profits-journey-to-microsoft-teams?hsLang=en-us) The Challenges of Outdated Telephony Systems For many non-profit organizations, communication is a ... [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) [![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=150&height=127&name=Calling%20for%20Microsoft%20Teams%20Specialist.png)](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview)   ##### PRODUCTS - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) - [UCaaS](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) ##### PARTNERS - [Partners](https://www.univoip.com/why-partner?hsLang=en-us) - [Resources](https://www.univoip.com/resources?hsLang=en-us) ##### COMPANY - [Meet UniVoIP](https://www.univoip.com/meet-univoip?hsLang=en-us) - [Contact](https://www.univoip.com/contact?hsLang=en-us) - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) - [Customer Support](https://www.univoip.com/customer-support?hsLang=en-us) - [Blog](https://www.univoip.com/blog) [Privacy Policy](https://4136637.hs-sites.com/privacy-policy?hsLang=en-us)