At UniVoIP customer delight is our number one priority. We are determined to provide our customers with the industry’s leading customer experience, and because of that, we are continuously introducing new and improved ways to satisfy our customer’s needs.
With that said, starting May 15th, 2020, we are launching our very own “easy button”. Our new Service Control is a one-stop account administration portal via a single sign-on where users find a powerful centralized management console promoting visibility, management and reporting of all services.
UniVoIP’s Service Control is strategically designed to simplify account administration and provide comprehensive insights on user experience.
Our new Service Control portal is a web-based enterprise grade management console that gathers company data from multiple sources on a single dashboard via a single sign-on or one-click access. Centralizing tasks, resources and payment options for account administrators, the portal is a convenient and secure self-service tool that streamlines enterprise interactions with UniVoIP OfficeConnect.
Allowing for settings management of call handling features including, call forwarding, do not disturb, call waiting tone, twinning, call coverage and more, users get a 360-degree view of their personal phone system preferences.
Furthermore, UniVoIP’s Service Control provides OfficeConnect users with around-the-clock management of designated IP phones, dynamic sites, voicemails, contacts, and call groups furthering the intimacy between the user and their phone system.
UniVoIP’s Service Control portal provides customers with on-demand control of their own customer experience and simplifies how enterprises engage in business with us.
