In today’s telecommunication world, businesses have moved far beyond funneling large chunks of their operating expenses into legacy PBX phone systems and forcing employees to work solely from the limited resources available at the office. With the next generation in mobile communications for business having arrived and taking over the industry, small businesses are beginning to realize they can redefine their work space and distance between employees.
Firstly, we need to define mobility. Mobility is one of VoIP’s most attractive features in today’s business environment. With cloud communications, workers that are not present at headquarters can access the system from anywhere in the world as long at their is wifi. Not only does this enable small businesses to hire the best and most cost effective staff from anywhere they want, it activates a workforce that has the ability to move from location to location without missing a beat. With a mobile workforce, when an employee hits the road, gets on the plane, is working from home or is needed at a clients site, they bring all the business communication features with them.
Did you know? There has been a steady gain in telecommuters working in the professional workforce since 2006. While 3.2 million workers telecommute to major companies all around the U.S., that number has increased by 80% in the last 10 years. This number should be surprising, but it’s not. Small businesses are saving ~$11,000 each year per employee by allowing their workers to telecommute. Not to mention, 53% of telecommuters work more than 40 hours per week, when only 28% of office workers do. Furthermore, 72% of employers surveyed have admitted that teleworking has increased productivity and retention rates for their company. Across the board, mobile workers are on the rise and so is the need for a communications system that keeps businesses on top of their game.
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