--- title: Why Your Nonprofit Organization Needs an Auto Attendant description: Learn how an auto attendant improves routing, reduces missed calls, and creates a more professional experience for your nonprofit teams Read more today! --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en-us) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en-us) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en-us) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en-us) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en-us) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en-us) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip?hsLang=en-us) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en-us) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en-us) Ready for seamless unified communications with high-touch aftercare? 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EN ES [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) Published: 31 Aug 2015 # Why Your Nonprofit Organization Needs an Auto Attendant ![](https://www.univoip.com/hubfs/site-files/blog-placeholder.png) ## Your Nonprofit Organization Should Be Leveraging an Auto Attendant No Matter What Size it is.[![](https://www.univoip.com/hs-fs/hubfs/Imported_Blog_Media/autoattendant-300x233.jpg?width=300&height=233&name=autoattendant-300x233.jpg)](https://www.univoip.com/hubfs/Imported_Blog_Media/autoattendant-1.jpg?hsLang=en-us) A sophisticated auto attendant provides your organization with [efficient call management](https://univoip.com/nonprofit/phone-donation-program/?hsLang=en-us) which is supported by our phone donation program. A reliable and highly capable auto attendant can handle all calls to your office, and meets the community, donors, supporters and volunteers with undivided attention. Whether you have a receptionist or not, you can trust that all calls are handled with care. In other words, anyone calling your main telephone number will be greeted with a short, professional recording telling the caller to dial an extension or to press a single key to be routed to the appropriate department faster. You may grant callers the option to dial a specific extension number, dial by name or personalize as you wish. What can expect from a strong auto attendant solution: - Personalize greetings and call routing based on business hours or dates and establish rules for auto attendant greetings based on your specific needs. - Record different messages for holidays or events with special recordings. - Forward calls to an outside line if your staff is out of the office and in the field – don’t let your calls go un-answered. - Change your auto attendant settings from anywhere through the online-portal. Alert your constituents of special circumstances. Here is an example: The Auto-Attendant for nonprofit organizations could be designed as the following solution: - Thank you for calling xxx nonprofit organization - If you know your party’s 4 digit extension number, you may enter it now or at any time during this message - To use Dial-by-Name, press \[8\] - If you wish to make a donation, press \[1\] - To speak with our Events Director, press \[2\] - To reach our director of fundraising program, press \[3\] - To find out about our sponsorship program, press \[4\] - For all other inquiries, or if you wish to speak with the operator, press \[0\], or stay on the line. [Learn how your nonprofit organization can leverage a highly advanced auto attendant while receiving free advanced VoIP phones from a leader in telecommunications](https://univoip.com/nonprofit/phone-donation-program?hsLang=en-us) OUR BLOG ## Lastest blog posts Tool and strategies modern teams need to help their companies grow. 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