Upcoming Webinar: Top 10 Trends Impacting Your Contact Center

Create The Ultimate Customer Experience and Increase Revenue

Join industry experts Matt Neimeier, Mitel’s Contact Center Solution Specialist and Che Cullenbine, UniVoIP’s Sr. Director of Learning Management for an exclusive webinar revealing the latest technology trends in contact center management.

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When: Thursday, August 18 @ 10am PST | 1pm EST

Learn how to effectively connect with customers, boost satisfaction, loyalty, market share, revenue and more.

Agenda:

  • Top 10 Trends Impacting your Contact Center
  • How to Profit From Them
  • Customer Engagement & Experience Impact

Can’t make it? Register and we will send you a link to the recording.


Speakers: Industry Experts

Matt Neimeier | Contact Center Solution Specialist

Mitel Contact and Customer Interaction/Engagement Specialist covering all of Western U.S. with 20 years of call center industry experience. He has a history of solution solving for business needs and possess the heart of a teacher with a consultative approach.

Che Cullenbine | Sr. Director of Learning Management

Specializing in team management in the hosted and hybrid-hosted IP PBX arena, Che has helped implement and grow core values and missions of several companies. He is extremely inspiring, positive, supportive, approachable, creative, resourceful and committed.


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