With most business professionals in the United States now working remotely, we’re seeing just how critical digital transformation is. Many businesses that were operating with antiquated technology or a basic communications strategy, are now scrambling to provide their staff with the necessary tools and resources needed to stay productive at home.
If you’re a veteran partner organization, you’ve probably already become well acquainted with market development funds, also known as MDF. Your providers are probably giving you access to some decent…Read More
Is it time to switch from your antiquated, obsolete traditional phone system to VoIP? The thing is, when it’s time for a new business phone system, it’s abundantly clear. All…Read More
Artificial Intelligence is the Future of Digital Transformation for Contact Centers As we watch the latest trends in contact center technology unfold, like Artificial Intelligence, we are seeing the entire…Read More
Get Ready to Up Your Donor Engagement Game That’s right! Cloud Technology is simplifying donor engagement so you can watch major gifts roll in! UniVoIP and Bloomerang are joining forces…Read More
Nonprofits Save and Power Fundraising Programs with CTF Certified VoIP Services What is The California Teleconnect Fund (CTF)? CTF is a program run by the California Public Utilities Commission (CPUC)…Read More
The Perfect Tool Set to for the Growing Enterprise Large enterprises find themselves too often with an old communication system that is terribly expensive to maintain, locking several IT resources…Read More
Hello, Omni-Channel. Fragmented Contact Centers are a Thing of the Past Disintegration: The Achilles Heel The simple, unfortunate reality is that today’s contact centers are not connected. The different contact…Read More