Choosing Single Tenancy over Multi-Tenancy is The Right Choice for Your Company – From Small Businesses to the Fortune 100.


Defining the two options. 

Single Tenancy

In a singletenancy architecture, the tenant purchases their own copy of the software and the software can be customized to meet the specific and needs of that customer. Singletenancy can be contrasted with multi-tenancy, an architecture in which a single instance of a software application serves multiple customers.


Multi-tenancy means that a single instance of the software and all of the supporting infrastructure serves multiple customers. Each customer shares the software application and also shares a single database.

Focusing on the virtues of single tenancy.

  1. Enhanced Security

    With single tenant architecture, customer data is separated from any other customer of the cloud service provider. This means that there is little chance for customers to be able to access data of another accidentally or through hacking attempts. Single tenancy customers leverage built in security to prevent virtual attacks, where as muti-tenant customers need to develop their own security systems to uncover the same benefits.

  2. More Reliability

    Unlike multi-tenant, one customer’s actions do not affect the performance of another customer on single tenant architecture. If a customer is having issues with their system, experiences software bugs or is dealing with integration issues, it will not affect other customers’ sites. With multi-tenant, big customer issues can have an impact on all other customers.

  3. More Flexibility

    Single tenancy allows customers to have more personalization and customization options as the architecture is unique to the customer. With multi-tenant systems, customers are bound and limited by the functionality provided with initially. Every business is different and workflows vary, so why should businesses be forced into the same communication software.

FACT: Data Security is a Priority

UniVoIP OfficeConnect™ offers a robust infrastructure to armor your company against the widest range of data security risks with voice and signaling encryption, High Availability, Geo Redundancy and Single Tenant architecture.


sources: TechTarget

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