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Our Mission is to simplify global business communications and achieve customer delight by providing best-in-class communication services with comprehensive support.

About UniVoIP

UniVoIP is a global leading provider of UCaaS solutions with a focus on Direct Route for Microsoft Teams, powering collaboration, productivity, and mobile communications for enterprises across the globe.

With decades of experience in delivering the industry’s most forward-thinking business communications technology, UniVoIP’s engineer-focused team is celebrated as a pioneer in global communications innovation. The passion and dedication of UniVoIP’s team of expert engineers is embodied in the superior performance and reliability of its’ Cloud Native infrastructure.

Standing above the rest, UniVoIP’s attention to customer delight is touted by industry experts as the gold standard in customer experience, made evident by the record-breaking customer churn rate of 0.25%. Providing a white-glove approach to every interaction, UniVoIP delivers an unparalleled purchasing, provisioning and account management journey bolstering meaningful relationships that strengthen as customer’s organizations scale.

Business Contact Center Solutions

Diversity

Diversity is the key to our strength. At UniVoIP, inclusion is critical to achieving our company goals and creating a customer experience that leaves lasting impressions. We understand that recognizing our differences, embracing unique talents, and celebrating varying ideas is integral to developing and retaining a team that succeeds together. From all walks of life, the UniVoIP Success Team stands as a united front, committed to driving strength through diversity and celebrating a multi-cultural world.

Culture

At UniVoIP, our culture code is simple. We believe in the well-being and the success of every staff member, partner, and customer, and pursue excellence in every aspect of our business operations. We promote creativity, encourage leadership, respect human decisions, uphold the highest standards of integrity, and deliver premium value to our customers. The way we conduct our business is just as vital as what we do, it is because of our core values that we’ve been able to create a culture that thrives.

Our Story

Powered by a team with over 40 years of experience together, UniVoIP is a pioneering leader in Hosted VoIP and UCaaS (Unified Communications as a Service) solutions.

UniVoIP offers:

  • Comprehensive business communication platforms
  • Multimedia contact center functionality
  • Virtual collaboration
  • Direct Route for Microsoft Teams
  • SD-WAN connectivity
  • Custom application integration with existing business systems
  • World-renowned suite of advanced IP phones with mobile integration functionality

UniVoIP’s Partner Programs are celebrated in the industry for delivering up to 5X the MRC for partners, and providing a 100% satisfaction guarantee. Boasting unlimited outcomes, CEO-Level customer service, unmatched pricing, and 24/7/365 global support, UniVoIP partners and their clients enjoy an unbeatable telecom experience.

Accolades and Milestones

A window into UniVoIP’s achievements (PDF)

UniVoip History PDF preview image

Careers

Bringing great minds together to deliver customer delight

Come to UniVoIP, where individuals gather together to pave the way to innovation and achieve new career heights. You’ll have an amazing range of opportunities from becoming an expert in a particular field or build proficiencies across many areas. You might be an individual contributor or become a manager. One thing is certain, you’ll never stand still at UniVoIP.

The UniVoIP Promise to Employees:

  • A support network to promote employee growth
  • A friendly, inviting workplace
  • Encourage employees to bring different perspectives
  • A culture of creativity, sharing and individuality
  • Benefits that meet employee needs
Happy workers smile for the camera

Get discovered.

Introduce yourself. We‘ll get in touch if there‘s a role that seems like a good match.

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