We raised over $18,000 in funds from alumni, family, friends and donors just by utilizing our phone system with UniVoIP during our telethon last year. The system was able to direct each call with ease and met our callers with the immediate attention they deserved.
UniVoIP’s Assistance Program significantly surpassed Comcast’s services and slashed our communication costs by almost $2,500. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services.
When selecting a service provider, we watch for 2 things; that the vendor is cognizant of our bottom line and that the vendor is able to provide us with rapid responses when we have questions and/or problems that need to be solved for. UniVoIP covered both.
We are now able to provide our customers with a modern banking experience that best represents the quality of service we aim to provide them. Now, our bank as a whole, looks like a much more reliable place to do business because of UnIVoIP.
We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.
GSDBA is extremely happy with our new phone system and service from UniVoIP. Now we have clear connections and flexibility to customize our system anytime we want. We highly recommend Univoip to everyone!
UniVoIP reduced overall telecommunication expenses and allowed for extra phone system functionality as well as provided an integration between the case management software used at the firm and the phone system.
The nature of our business leads to employees working both remotely and in the office. The phone system allows us to forward calls and voicemails wherever the employee many be, always keeping them in contact with our clients.
We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs.
UniVoIP solution has passed all the security audits and it offloaded a tremendous amount of time on our project. UniVoIP’s team is turning into an extension of my own, as I can count on the UniVoIP 24/7 support team to answer my questions.
We were looking to switch to a VoIP telecommunications system and UniVoIP fit our needs perfectly. We have been able to realize 50% savings each month and continue to see ongoing management and maintenance cost savings.
We needed a good, dependable phone system/service that enabled us to conduct our business related needs with ease. Quality of service and functionality were very important with cost savings being another important motivating factor – however – not at the expense of compromising quality over money.
UniVoIP is a great solution for nonprofits as the system is very affordable and has increased productivity through staff utilization. We now have very low and predictable monthly costs with access to 24/7 US-based customer service.
UniVoIP made it possible for us to unify all communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs.
UniVoIP is a great, reliable flexible, and well-priced telephone service for my business. My favorite feature is that I can use a remote phone in any of my houses or on vacation so that I can work productively anywhere I am located that has internet access.
UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office.
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