A Stress-Free Implementation Process with No Interruptions

Full-scope migration management from A-Z

Offering a smooth transition of services, all facets of the migration process including provisioning, number porting, site readiness, and user readiness are addressed and managed a by full-service project management team at no charge.

With a dedication to a seamless implementation experience, our team of highly-trained experts provide flexible migration cycles including staggered, grouped, and a paced-migration processes to fit the unique needs of the customer.

The Implementation Process:

Step 1

The Starting Point

Scope out requirements
Plan and schedule the project
Survey and perform gap analysis

Step 2

Designing the Solution

Decide on requirements
Map users
Document call flows
Develop project plans

Step 3

Setting up the System

Configuration
Install equipment
Test the system
Support with network testing
Porting numbers
Go-LIVE

Step 4

Supporting Communication

Determine site specific communication packages
Train end users

Step 5

Supporting Post Deployment

Full transition to UniVoIP’s 24/7/365 US Based Customer Support

What to Expect

Understanding VoIP Implementation Requirements

The UniVoIP Project Management Team evaluates and addresses everything from network bandwidth to ensure high quality calling, and the reliability of existing internet connection ensuring low latency, to setting up Quality of Service (QoS) such that voice traffic is optimized on the network.

Network Connectivity
Calculate estimated bandwidth requirements to align with the company growth strategy – 100 kbps per voice line
Number Portability
Identify and address potential bottlenecks in porting numbers to the VoIP solution
Prioritization of Data
Forecast expected network traffic and plan for high-traffic activities
Testing and Discovery
Simulate business conditions, identify potential problems, and proactively troubleshoot issues

Kicking Off Deployment

Upon becoming an official UniVoIP customer, a welcome letter is delivered via email detailing a respective timeline of deployment and setting expectations for the process. An initial kickoff call is scheduled simultaneously to address and confirm major facets of deployment:

Site Address
Billing Telephone Number (BTN) for e911 letter of Authorization and Porting
Licenses
Site readiness
Projected anticipated timeline
Account management
Master Service Level Agreement (MSA)

Read Reviews from Happy Customers

Going LIVE

After thorough preparation and planning, it is time to Go LIVE. The UniVoIP Project Management team will proactively address questions, train key stakeholders, test your applications in our environment and be available for you during your deployment.

How Customer Experience is UniVoIP’s Number 1 Priority

Get a friendly, no-hassle quote right now.

1-855-864-8647

or fill out our form below.