UniVoIP offers an incredibly cost-effective and smart solution to process hundreds of patient phone, email, and text interactions each day.
Transitioning your healthcare system to VoIP and unified communications solutions integrate your voice, video, and data requirements into a single communications infrastructure that seamlessly streamlines patient-clinician communication. With HIPPA compliance capabilities, you can rest assured knowing that you’re delivering a next-generation digital healthcare environment, without compromising patient data security.
Automating tedious tasks, accelerating access to patient records, and opening lines of communication with patients on their media channel of choice, allows your clinicians to spend more quality time directly bedside with patients and less time consumed in administrative processes. Ultimately improving the overall patient experience and quality of communications at your healthcare facilities, UniVoIP’s VoIP for medical offices and hospitals, is the solution to ensure your patients are met with the quality of care they deserve.
UniVoIP’s cloud communication solution for medical practices delivers the highest quality patient care, superior cost savings, flexibility and mobility.
Up to 30% cost-savings vs. outdated phone systems – with special pricing for office and examination rooms.
Fully Managed System – No cost support, maintenance, upgrades and a Lifetime Phone Replacement Warranty.
Multi-Language Auto-Attendant – Reduced front desk workload with automatic departmental and employee
call routing.
Answering Service Integration – Automatic time-based or single button on-demand.
Secure, confidential voice transport – Voice and signal channel encryption.
Professional Installation – No disruption of service during transition.
UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution.
IT Manager
UniVoIP’s provisioning team was very responsive and customer service programmed the phones exactly as requested.
UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost.
Here at UniVoIP, we understand that data security protocols and patient records management compliance is of the utmost priority for your medical practice. That’s why our phone system for medical offices and hospitals adheres to best-in-class industry security standards so that you and your patients can confidently communicate knowing their sensitive medical history is secure.
Send, receive, and securely store faxes on virtually any device with Email-to-Fax and Fax-to-Email functionality. Get voicemail via email or SMS notifications. Have any phone call ring on multiple phones, such as your office telephone and smartphone at the same time, and pick up the call where it suits you.
Route calls anytime with on-call / off-call protocol and answering service integration – ditch the external after-hours service.
Increase efficiency by having one central main number for all locations and connect calls between offices, and even mobile users, by only dialing extension numbers with our healthcare VoIP phone solutions with OfficeConnect™.
Visiting different offices throughout the week? Physicians and staff members can move from desk to desk or from office location to office location and use any office phone like it is their own. Same extension, same speed-dials, same voicemail. It’s a seamless process that removes confusion and frustration and instead delivers callers to the individuals they need to reach.
Greet callers with a customizable multi-language auto attendant (“virtual receptionist”) and route calls to any user or group of users. Perfect for when multiple physicians share the same office space.
Have an advanced phone system for your medical office or hospital without any downtime. Switching to UniVoIP is seamless, and you get to keep all your phone numbers. Integrate with the software you are already using with OfficeConnect click-to-call.
Deliver reliable multimedia contact center solutions for healthcare with our Unified Communication as a Service (CaaS) solutions. Our Service Level Agreement (SLA) includes a 99.99 percent uptime guarantee. Whether your power is on or out, your services will remain online for clients to access because of our highly available (HA) data centers, which provide geographical redundancy.
Talk with colleagues and clients on your preferred device, from your computer to your smartphone, without missing vital information, such as instant messages or shared documents. During a power outage at your facility, our healthcare VoIP phone solutions are still accessible, too. Just leverage your smartphone’s data capabilities to make and receive calls as well as send and retrieve messages from your business phone number.
Alerts your patients with automatic Text, Voice, and Email appointment reminders, courtesy of our patient multimedia messaging solutions. Because these alerts are automatic, they also save your staff time by eliminating the need to call patients. Instead, they can focus on other important tasks.
With most business professionals in the United States now working remotely, we’re seeing just how critical digital transformation is. Many businesses that were operating with antiquated technology or a basic communications strategy, are now scrambling to provide their staff with the necessary tools and resources needed to stay productive at home.
