UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office.
We’ve Been helping nonprofits succeed since 2005.
UniVoIP OfficeConnect™ offers nonprofit organizations a VoIP Phone Solution with the most innovative and robust feature set available. The highly flexible and scalable phone system is strategically designed to empower nonprofit orgnizatiion staff, safeguard data, promote confidentiality, improve employee mobility and take fundraising efforts to the next level. Nonprofit VoIP service offers organizations the ability to migrate to an advanced cloud-based phone system with zero upfront hardware costs. Joining the future of communications means that your organization can receive complimentary VoIP phones for the entire team. View the California Teleconnect Fund Eligibility Requirements.
A True Cloud Phone System
A robust cloud phone system delivering a plethora of advanced features from auto-attendant, call paging, conferencing, one-touch speed dial, email integration to call recording – to name a few. Take a load off, put it in the cloud and trust one provider for all your Communication and Data Service needs.
Multimedia Contact Center
UniVoIP has extensive experience providing outsourced nonprofit call center solutions. Our customized agent training and advanced technology allow us to deliver an unparalleled customer experience while increasing donations and improving donor acquisition and retention. Trust our expertise, capacity and sensitivity for your cause to handle your fundraising and donor contact center service needs with the dedication you would expect from an industry leader’s job easy.
Unified Communications & Mobility Solutions
The idea behind UC is that if a staff member can access and reply to a message using whatever device is convenient at the moment — regardless of what sort of device the message was generated on — there will be less lag time between replies and the organization will be able to communicate more effectively, both internally and externally.
Online Administration
The OfficeConnect Online Administration offers an integrated solution which is centralized in the cloud. It has been designed to automate usual provisioning functions with a very intuitive user interface and make it very easy to add and change users, assign phones, manage extensions and groups anytime, from anywhere.
24/7 Customer Care
From the moment you become a customer, our Customer Care team goes to work on behalf of your business. Our US-based team works directly with you to assure the experience with our business phone system is beyond expectations. You get first-class customer care as you should.
Trust Excellence
Secure your communications on our private/public network
On-site set up and training with our certified experts
Multi-site support – Connecting all locations on the UniVoIP network
Ongoing complimentary upgrades
Unifax: Fax-to-Email and Email-to-Fax
Unlimited calling
No hidden fees. Fixed monthly cost
24/7/365 FREE support
A Better Business Phone Solution in the Cloud
Big Savings
Save up to 60% with unlimited local and long distance phone service + advanced phone system features.
Superior Quality
HD quality with Guaranteed Quality of Service and life-time warranty on all phones and hardware
Complete Mobility
Receive calls and voicemails on any phone in any location – with unlimited call routing options.
Manage with Ease
Administer users and settings with ease. Never pay for upgrades, service or changes again.
UniVoIP made it possible for us to unify all communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs.
Telecommunications has changed a lot over the years and UniVoIP is changing with it. UniVoIP is well-known in the industry for forward thinking and is the true leader in the industry.
Success Stories
SHARE!
A top priority for SHARE! is to ensure that every incoming call is answered by a LIVE person, and that each caller receives the immediate attention that they deserve. Discovering that UniVoIP challenged the industry standard of a one-size-fits-all solution, SHARE! immediately knew that choosing UniVoIP’s cloud-based phone solution would offer them the long-term scalability that they knew would be…
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Life Steps Foundation
UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs. We have dramatically simplified our processes and can now leverage communication channels to support our mission and better serve our community Awi Ramli,…
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LA Team Mentoring
UniVoIP’s phone system allowed us to streamline our internal processes and leverage efficiency while making better use of our staff’s time. We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs Natalie Simons | LA Team…
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International Institute of Akron
Our Norstar phone system had so many limitations that it couldn’t support our mobility needs and collaboration among our staff and community. We can now leverage UniVoIP’s unified messaging capabilities like voice mail to e-mail transcription, which has tremendously increased our response time Elaine Woloshyn, International Institute of Akron Transitioning Immigrants into American Society The International Institute of Akron’s (IIA)…
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Fathers and Mothers Who Care
UniVoIP is a great solution for non-profits as the system is very affordable and has increased productivity through staff utilization. We now have very low and predictable monthly costs with access to 24/7 US-based customer service, alleviating the need for an in-house IT technician. Also, the setup and implementation was done in a matter of days Linda Kelly, Fathers and…
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The Center For Restorative Justice Works
UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office. Unifying communications has made it possible to communicate efficiently no matter where our employees and volunteers are. It’s really enhanced our connection with each other and the community Marisol Martin,…
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Hire Heroes USA
UniVoIP’s Phone Donation Program significantly surpassed Comcast’s services and slashed our communication costs down by almost $2,500. The new, donated, cloud-based phones saved us $1,500 upfront, and the bundled package offered features that were extras with Comcast. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services James Turner, Hire Heroes USA Transforming Military Service…
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Our House Grief Support Center
We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually Joclyn Goss, OUR HOUSE Grief Support Center Grief Support for The Local Community Experiencing Loss OUR HOUSE grief support groups create a warm…
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The Valley Economic Alliance
We are extremely happy with UniVoIP’s highly functional phone solution and the superior service they provide. Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP Patricia Fowler, The Valley Economic Alliance Empowering Local Economic Vitality and Growth The Valley Economic Alliance (a.k.a. Economic…
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