With UniVoIP, we are now able to manage our contact center solution with analytical reporting that helps measure and monitor customer trends, needs and concerns.
- Save up to 51% – compared to a premise based phone system
- Unlimited calling – never pay for a domestic call again with unlimited calling plans
- Advanced features included – leverage advanced business features like auto-attendant, call recording, conferencing, mobile collaboration tools and more
- Work from anywhere – Improve efficiency, empower mobility and collaboration with the UniVoIP App
- 24/7 support – U.S.-based service reps are available anytime
A unified communication and collaboration environment that scales with your business needs.
Free your teams to communicate from anywhere, on any device. OfficeConnect™ provides unified voice, conferencing, messaging, fax, and more. Our state-of-the-art VoIP phones are far more flexible and cost-effective than legacy on-premises systems.
Keep your projects moving and synchronize your teams with best-in-class audio and video conferencing made simple.
Trust that your discussions with consumers, as well as team members, remain secure and private. We encrypt all voice packets—from both remote and on-site phones—using SRTP with 128-bit AES encryption. SRTP is compliant with both the federal standards for FIPS 140-2 Certified Encryption and the Department of Defense’s PKI Digital Certificate.
Unify your workforce.
Mobile and remote users have access to the same robust applications, features, and services afforded to in-office users. OfficeConnect™ includes a suite of powerful applications designed to work together to improve the way your team communicates and collaborates.
Seamless Communication on Any Device
The OfficeConnect Unified Communications (UC) Client is available on desktop PC and mobile application for BlackBerry, Apple iPhone and iPad, and Google Android devices.
Users can remain authentic and visible to others through real-time presence. Presence states can provide information about a user’s ability or willingness to communicate as well as the preferred communications mode.
Automatically update a user’s status based on the Busy and Out of Office settings in the user’s Microsoft Outlook calendar or provide mobile user the ability to automatically change their presence status and calling preferences based on location information (determined by the user’s GPS or proximity to particular Bluetooth devices).
Supercharge your office
with mobile integration, wireless capabilities, and feature-packed office phones.
UniVoIP solution has passed all the security audits and it offloaded a tremendous amount of time on our project. UniVoIP’s team is turning into an extension of my own, as I can count on the UniVoIP 24/7 support team to answer my questions.
We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.