UniVoIP powers growth for our partners and customers with the most innovative technology in the industry, unbeatable pricing, and a commitment to absolute customer delight.
UniVoIP is a forerunner in cloud communications and a leading provider of managed voice services. Our engineer-focused team has decades of experience in delivering the industry’s most forward-thinking business communications technology – and their passion and dedication are embodied in the superior performance and reliability of our cloud native infrastructure. We build meaningful relationships with our partners and customers and offer a white-glove approach to every interaction, made evident by our record-breaking customer retention rate of greater than 99%.
Inclusion is critical to achieving our company goals and creating a customer experience that leaves lasting impressions. We're committed to driving strength through diversity and celebrating a multicultural world.
Our core values have helped us create a thriving culture. We believe in the well-being and success of every staff member, partner, and customer, and pursue excellence in all aspects of our business operations.
With 40 years of collective experience, the UniVoIP team is a pioneering leader in hosted VoIP and UCaaS solutions for organizations nationwide. Our mission is to simplify business communications and guarantee partner and customer success by providing superior technology with white-glove support.
Our satisfied customers and >99% retention rate speak for themselves.
Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP.
We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs.
UniVoIP is a great solution for nonprofits as the system is very affordable and has increased productivity through staff utilization. We now have very low and predictable monthly costs with access to 24/7 US-based customer service.
We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually.
The nature of our business leads to employees working both remotely and in the office. The phone system allows us to forward calls and voicemails wherever the employee many be, always keeping them in contact with our clients.
Office Manager
Our IT people recommend UniVoIP and we have recommended them to our manufacturers and sister companies. When compared to our previous phone service provider, AT&T, it was really a no-brainer.
Office Manager
The moment we went live we got rid of a couple hundred vulnerabilities for our old Avaya system!
President & CEO
UniVoIP has benefited our business tremendously because even when our IT technician is at Disneyland, she can access the admin portal and reroute all calls to another facility…if needed…
IT Management
UniVoIP’s superior VoIP phone solution, its advanced features which include voice-to-email and the price point savings were the most attractive aspects for our firm.
We were enthralled by how a thousand plus extensions were implemented so quickly. Not to mention, over a quarter of savings on total communication costs…
Director of Materials
We are now able to provide our customers with a modern banking experience that best represents the quality of service we aim to provide them. Now, our bank as a whole, looks like a much more reliable place to do business because of UnIVoIP.
Vice President of Information Technology
UniVoIP solution has passed all the security audits and it offloaded a tremendous amount of time on our project. UniVoIP’s team is turning into an extension of my own, as I can count on the UniVoIP 24/7 support team to answer my questions.
Vice President of IT
We were looking to switch to a VoIP telecommunications system and UniVoIP fit our needs perfectly. We have been able to realize 50% savings each month and continue to see ongoing management and maintenance cost savings.
We saved roughly 25% in monthly communication costs and avoided spending between $8,000 and $10,000 to upgrade our system with a fiber optics installation.
With UniVoIP, we are now able to manage our contact center solution with analytical reporting that helps measure and monitor customer trends, needs and concerns.
Office Manager
We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.
CAO
UniVoIP services are very cost effective and comes with great support. We now have a lot of useful phone system functions. We can even receive calls when we are out of the office.
Compliance Manager
We are very happy with the services that UniVoIP provides for us. We especially like that the system is user friendly with its excellent features like the online administrator and help desk.
A great productivity control tool is how I best would describe the UniVoIP phone system. There are so many excellent features and benefits for small and large operations alike…
CEO
I really appreciate the reliable communications, full-service approach, easy installation, great support, fast response and the fact that UniVoIP really seemed to understand our challenges…
We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.
CAO
We are very happy with the services that UniVoIP provides for us. We especially like that the system is user friendly with its excellent features like the online administrator and help desk.
The nature of our business leads to employees working both remotely and in the office. The phone system allows us to forward calls and voicemails wherever the employee many be, always keeping them in contact with our clients.
Office Manager
We are now able to provide our customers with a modern banking experience that best represents the quality of service we aim to provide them. Now, our bank as a whole, looks like a much more reliable place to do business because of UnIVoIP.
Vice President of Information Technology
A great productivity control tool is how I best would describe the UniVoIP phone system. There are so many excellent features and benefits for small and large operations alike…
CEO
The moment we went live we got rid of a couple hundred vulnerabilities for our old Avaya system!
President & CEO
UniVoIP’s superior VoIP phone solution, its advanced features which include voice-to-email and the price point savings were the most attractive aspects for our firm.
Carlos from customer support was very very helpful and kind to me. I’m not the most “tech savvy” and Carlos never made me feel inadequate. :) He was so professional. Loved him. He knows the system and was very interested in helping me.
UniVoIP solution has passed all the security audits and it offloaded a tremendous amount of time on our project. UniVoIP’s team is turning into an extension of my own, as I can count on the UniVoIP 24/7 support team to answer my questions.
Vice President of IT
We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually.
In the past we used to adapt our business needs to the technology available – UniVoIP’s technology adapts to our needs…
Director of Operations
With UniVoIP, internet and voice communication is no longer a concern. I can spend my time on other business priorities. Thank you for removing this obstacle.
Fiscal Director
With UnivoIP, Internet and voice communication is no longer a concern. I can spend my time on other business priorities.
Fiscal Director
We were enthralled by how a thousand plus extensions were implemented so quickly. Not to mention, over a quarter of savings on total communication costs…
Director of Materials
The UniVoIP sales consultant was great and visited our office to really understand our challenges and our requirements – checking if our network was ready for the cloud.
Office Manager
UniVoIP’s provisioning team was very responsive and customer service programmed the phones exactly as requested.
UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost.
UniVoIP made it possible for us to unify all communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs.
UniVoIP was essential in transitioning our business from a legacy, hosted VoIP solution to a fully integrated solution with our primary communication software, Microsoft Teams. We used teams to chat and call internally and to present to our customers. Using UniVoIP, we are now able to use Teams as a singular solution for customer communication. Deployment was fast and easy and the team at UniVoIP assisted us through every step along the way. This is the best investment we’ve made in our business in a long time.
Practice Director (via Capterra)
When selecting a service provider, we watch for 2 things; that the vendor is cognizant of our bottom line and that the vendor is able to provide us with rapid responses when we have questions and/or problems that need to be solved for. UniVoIP covered both.
Practice Administrator, PA, RN
UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution.
IT Manager
We saved roughly 25% in monthly communication costs and avoided spending between $8,000 and $10,000 to upgrade our system with a fiber optics installation.
UniVoIP was essential in transitioning our business from a legacy, hosted VoIP solution to a fully integrated solution with our primary communication software, Microsoft Teams. We used teams to chat and call internally and to present to our customers. Using UniVoIP, we are now able to use Teams as a singular solution for customer communication. Deployment was fast and easy and the team at UniVoIP assisted us through every step along the way. This is the best investment we’ve made in our business in a long time.
Practice Director (via Capterra)
We have moved to a predictable cost model with UniVoIP’s scalable cloud-based solution that is armed with disaster recovery and lifetime software upgrades.
System Administrator
UniVoIP reduced overall telecommunication expenses and allowed for extra phone system functionality as well as provided an integration between the case management software used at the firm and the phone system.
Office Administrator
With UniVoIP, we are now able to manage our contact center solution with analytical reporting that helps measure and monitor customer trends, needs and concerns.
Office Manager
We were looking to switch to a VoIP telecommunications system and UniVoIP fit our needs perfectly. We have been able to realize 50% savings each month and continue to see ongoing management and maintenance cost savings.
UniVoIP services are very cost effective and comes with great support. We now have a lot of useful phone system functions. We can even receive calls when we are out of the office.
Compliance Manager
UniVoIP has benefited our business tremendously because even when our IT technician is at Disneyland, she can access the admin portal and reroute all calls to another facility…if needed…
IT Management
The phone system is reliable, and our call quality has even improved. The best part are the significant savings to our bottom line. We had a smooth migration thanks to the UniVoIP team and are very happy with our decision.
Navi Lyman
With UniVoIP, CX&B doesn’t have to worry about their phone system, they don’t need an internal IT support team, and they no longer have to deal with the growing challenges of having a phone switch.
Network Administrator
I really appreciate the reliable communications, full-service approach, easy installation, great support, fast response and the fact that UniVoIP really seemed to understand our challenges…
UniVoIP has allowed us big-business telecommunication features with the flexibility a small and dynamic business requires.
President
The UniVoIP sales consultant was great and visited our office to really understand our challenges and our requirements – checking if our network was ready for the cloud.
Office Manager
UniVoIP reduced overall telecommunication expenses and allowed for extra phone system functionality as well as provided an integration between the case management software used at the firm and the phone system.
Office Administrator
We needed a good, dependable phone system/service that enabled us to conduct our business related needs with ease. Quality of service and functionality were very important with cost savings being another important motivating factor – however – not at the expense of compromising quality over money.
President & CEO
When selecting a service provider, we watch for 2 things; that the vendor is cognizant of our bottom line and that the vendor is able to provide us with rapid responses when we have questions and/or problems that need to be solved for. UniVoIP covered both.
Practice Administrator, PA, RN
Now, we have the needed features and functionality to scale and increase efficiency. We know that UniVoIP is a long-term solution for us.
In the past we used to adapt our business needs to the technology available – UniVoIP’s technology adapts to our needs…
Director of Operations
With UniVoIP, CX&B doesn’t have to worry about their phone system, they don’t need an internal IT support team, and they no longer have to deal with the growing challenges of having a phone switch.
Network Administrator
Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP.
The phone system is reliable, and our call quality has even improved. The best part are the significant savings to our bottom line. We had a smooth migration thanks to the UniVoIP team and are very happy with our decision.
Navi Lyman
UniVoIP’s provisioning team was very responsive and customer service programmed the phones exactly as requested.
UniVoIP’s Assistance Program significantly surpassed Comcast’s services and slashed our communication costs by almost $2,500. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services.
Telecommunications has changed a lot over the years and UniVoIP is changing with it. UniVoIP is well-known in the industry for forward thinking and is the true leader in the industry.
UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost.
We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs.
UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office.
UniVoIP made it possible for us to unify all communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs.
We raised over $18,000 in funds from alumni, family, friends and donors just by utilizing our phone system with UniVoIP during our telethon last year. The system was able to direct each call with ease and met our callers with the immediate attention they deserved.
The UniVoIP consultant was very helpful from the beginning. He explained all the features and the value of having a system we weren’t familiar with. We knew what we were getting up-front.
UniVoIP is a great solution for nonprofits as the system is very affordable and has increased productivity through staff utilization. We now have very low and predictable monthly costs with access to 24/7 US-based customer service.
GSDBA is extremely happy with our new phone system and service from UniVoIP. Now we have clear connections and flexibility to customize our system anytime we want. We highly recommend Univoip to everyone!
Operations Manager
We needed a good, dependable phone system/service that enabled us to conduct our business related needs with ease. Quality of service and functionality were very important with cost savings being another important motivating factor – however – not at the expense of compromising quality over money.
President & CEO
We were initially set on choosing a local service provider, assuming that would mean better service, but UniVoIP proved it’s not about locality but quality of services delivered.
With UniVoIP, CX&B doesn’t have to worry about their phone system, they don’t need an internal IT support team, and they no longer have to deal with the growing challenges of having a phone switch.
Network Administrator
Now, we have the needed features and functionality to scale and increase efficiency. We know that UniVoIP is a long-term solution for us.
Our IT people recommend UniVoIP and we have recommended them to our manufacturers and sister companies. When compared to our previous phone service provider, AT&T, it was really a no-brainer.
Office Manager
We were looking to switch to a VoIP telecommunications system and UniVoIP fit our needs perfectly. We have been able to realize 50% savings each month and continue to see ongoing management and maintenance cost savings.
The phone system is reliable, and our call quality has even improved. The best part are the significant savings to our bottom line. We had a smooth migration thanks to the UniVoIP team and are very happy with our decision.
Navi Lyman
Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP.
UniVoIP services are very cost effective and comes with great support. We now have a lot of useful phone system functions. We can even receive calls when we are out of the office.
Compliance Manager
With UniVoIP, CX&B doesn’t have to worry about their phone system, they don’t need an internal IT support team, and they no longer have to deal with the growing challenges of having a phone switch.
Network Administrator
The phone system is reliable, and our call quality has even improved. The best part are the significant savings to our bottom line. We had a smooth migration thanks to the UniVoIP team and are very happy with our decision.
Navi Lyman
UniVoIP’s provisioning team was very responsive and customer service programmed the phones exactly as requested.
I really appreciate the reliable communications, full-service approach, easy installation, great support, fast response and the fact that UniVoIP really seemed to understand our challenges…
UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost.
We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually.
We were initially set on choosing a local service provider, assuming that would mean better service, but UniVoIP proved it’s not about locality but quality of services delivered.
UniVoIP’s provisioning team was very responsive and customer service programmed the phones exactly as requested.
With UniVoIP, internet and voice communication is no longer a concern. I can spend my time on other business priorities. Thank you for removing this obstacle.
Fiscal Director
We have moved to a predictable cost model with UniVoIP’s scalable cloud-based solution that is armed with disaster recovery and lifetime software upgrades.
System Administrator
UniVoIP has allowed us big-business telecommunication features with the flexibility a small and dynamic business requires.
President
With UnivoIP, Internet and voice communication is no longer a concern. I can spend my time on other business priorities.
Fiscal Director
