UniVoIP Privacy Policy

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UniVoIP,Inc (“UniVoIP”) seeks to protect the privacy of your information. It recognizes that privacy is of utmost importance, and operates our company with protecting your sensitive personal information in mind. This privacy policy covers the service offered at the UniVoIP Website (the “Site”) and outlines the type of information it collects, uses, and steps UniVoIP takes to safeguard it.

Information UniVoIP Receives

UniVoIP is committed to selling and marketing business telephony and Internet connectivity services. UniVoIP collects user submitted personally identifying information and other information specific to the services requested or provided. As part of providing you our services, UniVoIP may obtain personal information from the following sources:

  • Information you provide to us on forms that you enter on the Site or that you provide to us in writing.
  • Information that you provide to us by telephone, such as when you contact our customer relations department.
  • Information UniVoIP receives automatically when you visit our web site. Please see “Cookies and other Technical Data” below.

The information UniVoIP collects may include: first name, last name, city, state, address, ZIP code, phone, email address and other information specific to the service requested or provided. If you become a registered subscriber UniVoIP may receive your credit card information and billing address should you explicitly decide to participate in programs that require this information. UniVoIP may also collect information about third-party references. This information may include the name, phone number, and email address of the third-party reference.

UniVoIP uses the information it obtains to develop and deliver our services and to fulfill legal requirements. UniVoIP limits the collection and use of customer information to the minimum it requires to deliver superior service to our customers and to administer our business. Providing your information is voluntary. You may elect to not provide information and not take advantage of our site and services provided.

Cookies and Other Technical Data

Our web servers also use “cookies”. A cookie is a small text file that is stored on a user’s computer. UniVoIP uses cookies to administer and customize our service and to better understand how users interact with our Site. If you choose to disable cookies, you may not be able to use certain features of the Site. When you visit our Site, UniVoIP gathers certain information automatically and stores it in log files. UniVoIP gathers technical information about your computer such as your IP address, operating system, browser type, pages visited, manner of connection to the Internet, and referring URL. It uses this information in aggregate to analyze trends and administer our service. The information that it collects through log files is not tied to personally identifiable information.

UniVoIP and/or advertising affiliates may employ “tracking pixels” (also referred to as “web beacons”) to count the number of users that visit a page on our Site that includes these tracking pixels. Tracking pixels are used to analyze the effectiveness of advertising campaigns and to better understand the way that users interact with our Site. These tracking pixels do not identify individual users and analysis of data obtained by these tracking pixels is performed on an aggregate basis. Some, but not all, third-party advertising affiliates provide a mechanism to opt-out of their technology.

For more information and to identify advertisers that provide an opt-out mechanism, please click the following link: http://www.networkadvertising.org/choices/. The information collected by third-party advertising affiliates is subject to the privacy policy of the third party.

UniVoIP also employs a third-party service provider to assist in tracking site usage. This service provider uses cookies and “tracking pixels” to collect information on our behalf about the pages you visit while on our site. This service allows us to better administer the site and our service. The data collected by this service provider does not identify individual users and the analysis of this data is performed on an aggregate basis.

UniVoIP may use third-party advertising companies, such as Google, to serve or track ads on our web site and other web sites. These companies may use non-personally identifiable information about your visits to this and other web sites in order to measure advertising effectiveness and to provide advertisements about goods and services that may be of interest to you.

Third-Party Information Sharing

The information collected by UniVoIP is used in the operation of the Site, including the sharin of certain user information.

UniVoIP does not share your personal information with other third parties except as permitted or required by law or as described within this privacy policy and including the following:

UniVoIP may share any of the information it gathers about you with agents and service providers to perform functions on our behalf that is directly related to the services we provide. In addition, address information may be shared with a service provider to determine geographic information. These service providers may have access to personal information needed to perform their functions, but may not use it for other purposes.

UniVoIP may disclose personal information about you to third parties when it believes such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding. UniVoIP may also disclose personal information as it believes appropriate to enforce or apply our rights under its agreements with customers, to protect the rights, property or safety of UniVoIP, our customers and others, including exchanging information for fraud protection and credit risk reduction.
 

If there is a change of control in UniVoIP’s business (whether by merger, sale, or otherwise), its customer information could be sold as part of that transaction and your personally identifying information potentially could be used by the purchaser. However, if that business materially changes this statement or the information-handling practices as described in this statement, you will be notified by email and/or through a notice posted on our Site, and you will have a choice as to whether your existing information is used in a new manner.

How UniVoIP Protects Your Information

UniVoIP has implemented industry-recognized safeguards to protect your information. These safeguards include: UniVoIP employs firewalls and system monitoring to protect against unauthorized access of our systems.

Your Choices

By registering or signing up for UniVoIP newsletter you are consenting to receive certain email communications from us, including newsletters, special offers, and customer surveys. UniVoIP provides users the ability to opt-out of receiving such email communications. If you wish to cease future communications, you can opt-out by using the link on the bottom of an email that you receive. UniVoIP reserves the right to send you specific administrative notices that are required by law, regulation, or as needed to service your account. You may not opt-out of receiving these administrative emails

If you do not want us to share your information with third parties in the business of facilitating communications so they can send you advertisements from companies whose products UniVoIP believes may be of interest to you, please provide written note to opt-out third-party information sharing at:

UniVoIP Inc
Att: Privacy Department
830 Parkview Dr N
El Segundo, CA 90245