Unified Communications & Collaboration
With our mobile cloud-based workforce tool — The UniVoIP App — our customers experience total functionality and uninhibited business communication through the mobile and desktop interface.
Whether it is used from a desktop, laptop, tablet or smartphone, users can access the company directory for quick IM chat or call capabilities. They also can manage calls with mute, transfer, park, place on hold, flip call or call recording options as well as merge calls into a three-way conference.
Boost Customer Experience
Offering unified communication functionality, the user’s business extension becomes a softphone that allows for mobile calling over wifi or carrier data using any device.
UniVoIP WebConnect™ – a new VoIP-based software which integrates with CRM, ERP and Social Media platforms allows users immediate access to caller data through programmable smart technology.
UniVoIP Mobile App’s intuitive interface and user-friendly design provides for easy management of business communication on up to 4 devices including desktops, laptops, tablets, and smartphones.