High Costs

Premise-based equipment is expensive, prone to breakage – and subject to high operating and maintenance costs.

Downtime

Service interruptions are common with legacy systems that require cabling to transmit voice signals.

Lack of Security

On-premise phone systems are not regularly patched or updated – leaving them vulnerable to risks.

Scalable

Expand the number of lines as needed – without any downtime and with no unnecessary service fees.

Flexible

Communicate and collaborate on any device via mobile applications and a user-friendly desktop interface.

Cost-Effective

No premise-based hardware means no hardware costs. And with UCaaS, you pay only for what you use.

Supported by Humans

If you happen to experience a problem, UniVoIP provides 24/7 U.S.-based support.

Secure

UniVoIP uses end-to-end data security protocols, voice encryption, and enterprise-level firewalls.

Audio, Video, & Conference Calling

Auto-Attendant

Instant Messaging

Presence Visibility with Control

Call Recording

File Sharing

Group Chat

Softphone Calling

Voicemail-to-Email Transcription

Fax-via-Email

Our UCaaS solution is competitively priced. Requesting a quote is easy – just click here!

It's simple get in touch with us and we'll assist.

We offer 24/7 U.S.-based support and full account management.

If you’re looking to reduce costs or move away from your outdated premise-based phone system to a best-in-class cloud calling solution, you’re the right fit.

What is Outbound Caller ID Name (CNAM)?

The Caller Name (CNAM) is a feature that displays your Name or Company Name on the Caller ID display of the party you are calling. When it is set up, your Caller ID Name will display as text along with your Caller ID Number.

As CNAM transmission is the responsibility of the terminating carrier (the number being called), that terminating carrier must support CNAM functionality and must have updated CNAM Database records.

How do I set up my Outbound Caller Name (CNAM)?

Your contact name is used for CNAM as default on all telephone numbers. You can create new names for CNAM on our Service Control Portal and assign telephone numbers to them. Contact your Service Delivery Professional or UniVoIP Support Team for more information on how to create new CNAM assignments.

How long would it take for my CNAM to be activated?

Allow a 72-hour update window; however, it may take weeks to get the National Registry updated. Local carriers in the United States perform a “dip” to get a new list of CNAM matched to numbers.