Introduction to California TeleConnect Fund

The California TeleConnect Fund

The California Teleconnect Fund (CTF) is a program run by the California Public Utilities Commission (CPUC) that provides a 25% off voice services and a 50% discount for broadband on select communication services, schools, libraries,hospitals, nonprofit organizations, and about 7,000 Community Based Organizations (CBOs). Money for the discount comes from a surcharge paid by telephone customers (“ratepayers”) on their monthly phone bills.

Is your organization receiving CTF support? Check your telecommunications bill!
UniVoIP has assembled years of experience deploying cloud-based communication solutions and is proud to be CTF certified to better serve you and assist you with this process.

CTF eligibility. Qualifying K-12 schools, community colleges, libraries, hospitals, health clinics, and community based organizations (CBOs) are eligible for the CTF.

Contact us to receive more information on the following:

  • List of approved CTF applications
  • List of CTF Participants approved for the Voice Exemption
  • CTF Eligible Services List
  • Brochure
  • Application
  • Need Help on the Application?
List of Eligible CTF services

The California TeleConnect Fund [CTF]

The CTF uses the Universal Services Administrative Company’s (USAC) E-rate definitions for Digital Transmission Service, Internet Access and Wireless Internet Access, with certain exceptions[1]; There may be some items from USAC’s eligibility list that are not represented below and therefore not eligible for CTF discounts. For example some maintenance and usage charges are on the USAC list but are not eligible for CTF discounts.

List of Eligible CTF services:

The following services listed under these categories are eligible for CTF reimbursements:

Digital Transmission Service

  • Asynchronous Transfer Mode (ATM)
  • Broadband over Power Lines (BPL)
  • Digital Subscriber Line (DSL)
  • DS-1, DS-3
  • Ethernet
  • Fiber
  • Frame Relay/Permanent Virtual Circuit (PVC)
  • Integrated Services Digital Network (ISDN, BRI, PRI)
  • OC-1, OC-3, OC-12, OC-N
  • Satellite service
  • Switched Mulitimegabit Data Service (SMDS) (DSL)
  • T-1, T-3, Fractional T-1
  • Wireless
  • Wide Area Networks (WAN)

In addition, Multi-Protocol Label Switching (MPLS) is also eligible when used in conjunction with another CTF-eligible service.

Internet Access

Support in this funding category is generally only available for basic conduit access to the Internet but is not available for content, equipment purchased by applicants, and services beyond basic conduit access to the Internet. Basic conduit access technologies include but are not limited to:

  • Broadband over Power Lines (BPL) – enabled Internet access service
  • Cable
  • Digital Subscriber Line (DSL)
  • Fiber/Leased Dark Fiber[2]
  • Satellite service
  • Telephone dial-up
  • T-1 lines
  • Wireless
  • Wide Area Network (WAN)

Wireless Internet Access Service

  • Wireless Internet Access Service – The CTF discount only applies to data plans and laptop cards and not cellular voice minutes or plans.

Telephone Service

  • Measured Business Service
  • VoIP

Contact us to receive more information on the following:


Trusted by thousands of companies and organizations of all sizes

What are the benefits of a managed business VoIP system?

  • Exponential Savings – No initial investment and low monthly rates. Instantly save when you upgrade or move to a new location and happily avoid dropping a ton of money on purchasing new phones across the board. Oh, and no hidden fees too.
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  • Local Presence – Create outposts by setting a local phone number in any city and appear to have offices in that location.  Expand business presence without having to rent an entire building.
  • Credibility – Sound clear and professional when you pick up the phone and forget about call drops.  Possess all the tools of an enterprise communications system at a fraction of the price.
  • Scalability – Whether eight or eight hundred, scale as your organization grows.  Need to open a new office? Not a problem; your system will be up in no time.
  • Easy Setup / Easy to Use – Getting started is as simple as plugging in a phone, and with UniVoIP’s administrative portal customizing settings is a cinch.
  • Mobility – In your car, or on the go, always have access to your phone system and never miss a call again.  Whether it’s receiving a voice-mail via email, or having your desk phone twinned with your cell you will always be kept in the loop.
  • 24/7 Support – It’s three in the morning and you need help. Don’t worry, just give our team a call and we’ll get right on it. UniVoIP Support is friendly, knowledgeable and gets the job done.
  • Disaster Recovery – During a catastrophe phones are more vital than ever. UniVoIP’s robust system has full redundancy so your phones will always be online, no matter what

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