We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.
When selecting a service provider, we watch for 2 things; that the vendor is cognizant of our bottom line and that the vendor is able to provide us with rapid responses when we have questions and/or problems that need to be solved for. UniVoIP covered both.
Practice Administrator, PA, RN
UniVoIP solution has passed all the security audits and it offloaded a tremendous amount of time on our project. UniVoIP’s team is turning into an extension of my own, as I can count on the UniVoIP 24/7 support team to answer my questions.
Vice President of IT