Financial Services

American Business Bank

We are now able to provide our customers with a modern banking experience that best represents the quality of service we aim to provide them. Now, our bank as a whole, looks like a much more reliable place to do business because of UnIVoIP. Edgar Garrobo | Vice President of Information Technology About American Business Bank American Business Bank (ABB)…
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Edwards Federal Credit Union

Through UniVoIP’s enterprise-grade cloud solution, Edwards FCU is able to utilize an innovative approach that empowers them to maintain a high performance, Omni-Channel contact center that supports a dedication to data-driven results, a multi-skilled workforce, and fast issue resolution. About Edwards Federal Credit Union Formed in 1962, Edwards FCU extended its services and membership benefits from the employees and families…
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Bellwether Asset Management

We are very happy with the services that UniVoIP provides for us. We especially like that the system is user friendly and it’s excellent features like the on line administrator and help desk Whitney McGovern | Bellwether Asset Management Commercial Real-Estate Asset Management Bellwether Asset Management (BWAM) assists in the monitoring and analysis of investments representing more than $6 billion…
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Christy White Associates

Christy White Associates needed an upgrade for their telecommunications system when they moved to a new building. The majority of her business’s communication is done over email, messenger, and phone. Due to their onsite auditing services, Christy White Associates required support by collaborative communication solutions and by mobile. Originally, the firm was with Cox Communications, but after choosing UniVoIP for…
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Mozaic LLC

UniVoIP is a great, reliable, flexible and well-priced telephone service for my business. My favorite feature is that I can use a remote phone in any of my houses or on vacation so that I can work productively anywhere I am located that has internet access Christopher Zyda | CEO About Mozaic, LLC Mozaic, LLC is an independent, privately owned…
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Nikkei Credit Union

A great productivity control tool is how I best would describe the Univoip phone system. There are so many excellent features and benefits for small and large operations alike … B White | CEO About Nikkei Credit Union Nikkei Credit Union is a progressive, full-service financial institution serving the Japanese American Community in Southern California. We provide quality service as…
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Healthcare

Breathe California

In the past we used to adapt our business needs to technology available – UniVoIP’s technology adapts to our needs … Robert Jo | Director of Operations About Breathe California Breathe California of LAC (BLA) is a Los Angeles-based public benefit non-profit organization committed to improve lung health and air quality for all Los Angeles area residents. Breathe California of…
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Comprehensive Dermatology Center

The UniVoIP sales consultant was great and visited our office to really understand our challenges and our requirements – checking if our network was ready for the cloud Laura Comp | Office Manager Complete Dermatological Treatments and Services Comprehensive Dermatology Center of Pasadena, California was founded in order to provide a complete array of dermatological treatments and services to the…
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BRIDGES

With Univoip, Internet and voice communication is no longer a concern. I can spend my time on other business priorities. Thank you for removing this obstacle Lynnae Hernandez | Fiscal Director Residential care and mental health treatment for persons with psychiatric and co-occurring disorders BRIDGES, a private, not-for profit agency provides residential care and mental health treatment for persons with…
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California Hematology Oncology Medical Group

With Univoip, Internet and voice communication is no longer a concern. I can spend my time on other business priorities. Thank you for removing this obstacle Lynnae Hernandez | Fiscal Director About California Hematology Oncology Medical Group California Hematology Oncology Medical Group (CHOMG) is a dedicated teamcomprised of board certified specialists in blood disorders and medical oncologywith a caring ancillary…
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Morningside Recovery

Before UniVoIP the phones would go down and there was no internal transfer system when there was a power outage, which happened often in our suite. With UniVoIP this is not an issue … Jessica Ramirez | Office Manager About Morningside Recovery Morningside Recovery is a Mental Health and Substance Abuse treatment center. We have been in business for approximately…
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Radnet

RadNet is able to experience a seamless phone service from any office with the capability to use enhanced features, including performance tracking, advanced analytics, visual controls. and full redundancy. Through UniVoIP, RadNet is able to reduce retail costs without losing vital features and keep up with exponential growth. As the population grows – so does the need for quality medical…
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Legal

Baute Crochetiere & Gilford LLP

We selected UniVoIP because their solution came highly recommended to us and the cost savings they offered was the deciding factor. We saved roughly 25% in monthly communication costs and avoided spending between $8,000 and $10,000 to upgrade our system with a fiber optics installation Lori Winetrobe, Baute Crochetiere & Gilford LLP A Premier Boutique Litigation Firm in Los Angeles…
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Geklaw

All promises were kept and UniVoIP support team is extremely responsive. I would definitely be one of your biggest supporters Sandra Bristol | Office Administrator About Gordon, Edelstein, Krepack, Grant, Felton & Goldstein Gordon, Edelstein, Krepack, Grant, Felton & Goldstein, LLP (Geklaw) is a recognized leader in Workers’ Compensation and Personal Injury Law in Southern California. Geklaw have built their…
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Resch Polster & Berger LLP

Formerly, RPB worked on a premise-based, rather than cloud, PBX system that was maintained by two third-party vendors, both delivering different support. One of these vendors was specifically for voice services and the other was dedicated to supporting PBX hardware. RPB came to a point where they needed a much-needed upgrade to include increased collaboration capabilities and recovery feature in-case…
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Manufacturing & Retail

Closet Factory

I really appreciate the reliable communications, full-service approach, easy installation, great support, fast response and the fact that UniVoIP really seemed to understand our challenges … Sergey Semendyayev | Sys Admin About Closet Factory You want your home to be both pretty and neat. Closet Factory can help you with that. Your storage problem is unique. And no closet company…
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CX&B United Corp

TAs CX&B’s trusted contract network administrator, I was looking for a solution and a provider that simplified managing communications for the company. With UniVoIP, CX&B doesn’t have to worry about their phone system, they don’t need an internal IT support team, and they no longer have to deal with the growing challenges of having a phone switch. Mace Watson |…
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Klein Products

UniVoIp has benefited our business tremendously because, even when our IT technician is at Disneyland, she can access the admin portal and reroute all calls to another facility … if needed … Ann Ellis | Executive Assistant / IT Manager Worldwide manufacturer of water distributing equipment Klein Products is a worldwide, leading manufacturer of water distributing equipment. Products include: Water…
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Nonprofit

Adoption Circle

Adoption Circle chose UniVoIP after careful consideration and diligent research of other local service providers. It was due to the interactions between Adoption Circle and the knowledgeable sales and customer support teams at UniVoIP that won them over. These teams proved that distance made no difference on the quality of service provided. After comparing the functionality, features, pricing, and customer…
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The Valley Economic Alliance

We are extremely happy with UniVoIP’s highly functional phone solution and the superior service they provide. Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP Patricia Fowler, The Valley Economic Alliance Empowering Local Economic Vitality and Growth The Valley Economic Alliance (a.k.a. Economic…
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Our House Grief Support Center

We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually Joclyn Goss, OUR HOUSE Grief Support Center Grief Support for The Local Community Experiencing Loss OUR HOUSE grief support groups create a warm…
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Hire Heroes USA

UniVoIP’s Phone Donation Program significantly surpassed Comcast’s services and slashed our communication costs down by almost $2,500. The new, donated, cloud-based phones saved us $1,500 upfront, and the bundled package offered features that were extras with Comcast. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services James Turner, Hire Heroes USA Transforming Military Service…
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The Center For Restorative Justice Works

UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office. Unifying communications has made it possible to communicate efficiently no matter where our employees and volunteers are. It’s really enhanced our connection with each other and the community Marisol Martin,…
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Fathers and Mothers Who Care

UniVoIP is a great solution for non-profits as the system is very affordable and has increased productivity through staff utilization. We now have very low and predictable monthly costs with access to 24/7 US-based customer service, alleviating the need for an in-house IT technician. Also, the setup and implementation was done in a matter of days Linda Kelly, Fathers and…
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International Institute of Akron

Our Norstar phone system had so many limitations that it couldn’t support our mobility needs and collaboration among our staff and community. We can now leverage UniVoIP’s unified messaging capabilities like voice mail to e-mail transcription, which has tremendously increased our response time Elaine Woloshyn, International Institute of Akron Transitioning Immigrants into American Society The International Institute of Akron’s (IIA)…
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LA Team Mentoring

UniVoIP’s phone system allowed us to streamline our internal processes and leverage efficiency while making better use of our staff’s time. We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs Natalie Simons | LA Team…
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Life Steps Foundation

UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs. We have dramatically simplified our processes and can now leverage communication channels to support our mission and better serve our community Awi Ramli,…
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South Bay Workforce

Telecommunications has changed a lot over the years and UniVoIP is changing with it. UniVoIP is well-known in the industry for forward thinking and is the true leader in the industry SBWIB, Inc IT Manager Providing Policy Guidance for Businesses The mission of the SBWIB, Inc. is to collaborate with business, economic development, education, government, labor and community organizations to…
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Services

LADOT

LADOT is able to continuously enhance internal operations by providing advanced contact center management tools to supervisors and agents so they can better track and measure how efficiently the department is servicing their customers. About LADOT Los Angeles Department of Transportation (LADOT) oversees transportation planning, design, construction, maintenance and operations within the City of Los Angeles and manages a fleet…
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N2 Aero

UniVOIP has allowed us big-business telecommunications features with the flexibility a small and dynamic business requires Gregory Nelson | President About N2 Development N2 Development (N2 Aero) provides superior, effective thermal and acoustic control products and services to the aircraft industry, going above and beyond the competition to ensure our clients’ success. N2 Aero’s cabin interior noise reduction systems are…
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Co-Sales

Our IT people recommended UniVoIP and we have recommended them to our manufacturers and sister companies. When compared to our previous phone service prover, AT&T, it was really a no-brainer Gregory Nelson | President About Co-Sales Co-Sales is the leading independent food broker in the west, with over 100 years of excellence in sales, marketing and merchandising. Founded in 1905,…
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ClearData Networks

Having failover and disaster recovery is critical. UniVoIP’s Business Continuity Plans provide us and our customers the assurance that when disaster strikes, our data, communications and operations will remain intact Kia Shoghi, ClearData Networks An Exclusive Systems Integrator Providing Data Connectivity ClearData Networks (ClearData) is a leading and exclusive provider of specialized wireless services in the M2M (machine to machine)…
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MPIO Incorporation

We were looking to switch to a VoIP telecommunications system and UniVoIP fit our needs perfectly. We have been able to realize 50% savings each month and continue to see ongoing management and maintenance cost savings Jade Kim | MPIO Incorporation Global Supply Chain Solutions MPIO Incorporation provides a variety of services including supply chain management, warehouse fulfillment services, commercial…
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RCS Logistics

UniVoIP services are very cost effective and comes with great support. We now have a lot of useful phone system functions. We can even receive calls when we are out of the office Owen Wong | Compliance Manager About RCS Logistics Inc We are a privately held company headquartered is Springfield Gardens, New York (JFK). RCS services a broad customer…
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Arts, Entertainment & Recreation

Fit Athletic Club

UniVoIP’s provisioning team was very responsive and customer service programmed the phones exactly as requested. We plugged them in with no lapse in communication for our club experiencing an effortless and seamless transition Tim Farris, Fit Athletic Club A Luxury Fitness Club with an Unparalleled Member Experience Fit Athletic Club (Fit) is a unique lifestyle brand and luxury fitness club…
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BRS/Gage

We are so happy that we switched to UniVoIP when we moved our office location and were modernizing our company. Now, we have the needed features and functionality to scale and increase efficiency. We know that UniVoIP is a long-term solution for us David Shaul, BRS/Gage A Los Angeles Area Talent Agency BRS/Gage is a bi-coastal talent agency representing actors…
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We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.

UniVoIP solution has passed all the security audits and it offloaded a tremendous amount of time on our project. UniVoIP’s team is turning into an extension of my own, as I can count on the UniVoIP 24/7 support team to answer my questions.

Amer Hameed

Vice President of IT

Edwards Federal Credit Union

With UniVoIP, we are now able to manage our contact center solution with analytical reporting that helps measure and monitor customer trends, needs and concerns.

Office Manager

LADOT

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