The nature of our business leads to employees working both remotely and in the office. The phone system allows us to forward calls and voice mails wherever employee may be, always keeping them in contact with our clients…
Kimber Norris | Office Manger
About CapinCrouse LLP
CapinCrouse LLP is a national accounting firm specifically focusing on reaching faith-based non-profits and offering expanded accounting, tax, compliance, and consulting services.This has been the CapinCrouse focus since 1972, when the firm was founded by Dick Capin. With offices from Atlanta to Los Angeles,they are a national accounting firm with a national practice approach that helps them leverage expertise and best practices from across the firm to best meet the specific needs of their clients. We support this approach with technology that includes a paperless platform for our assurance practice that links everyone in the firm to the resources they need whether they’re in our offices or yours.
Connecting and unifying a remote workforce
CapinCrouse was looking for a telecommunications solution that would allow them to connect geographically dispersed offices and employees on one unified system. UniVoIP Officeconnect was the perfect fit. Officeconnect is a corporategrade phone solution, completely integrated in the cloud. All system functionality is hosted in UniVoIP’s secure and redundant data centers.
By simply logging in to any phone on the system CapinCrouse employees now have access to their individual voicemail and settings and by using the online administration portal they can change personal and company-wide settings instantly and as needed.
CapinCrouse employees are also using some of the many available mobility features like twinning, that allows a user to set his or her cell phone to ring at the same time as their office phone, and remote login, that allows a user to log in to any phone of the system to check and respond to voicemails. Remote workers can make and receive calls – just as if they where in the office.
“The nature of our business leads to employees working both remotely and in the office. The phone system allows us to send voice mails wherever the employee may be, keeping them in contact with our clients” says Kimber Norris, Office Manager “Plus the UniVoIP support staff has always been very helpful and friendly.”