Restoring Families Separated by the Criminal Justice System

The Center for Restorative Justice Works (CRJW) unites children, families and communities separated by crime and the criminal justice system. CRJW calls the community to set aside pre-judgments about women and men in prison in order to work together to accompany families torn apart by the crime and the criminal justice system; create awareness about the negative impacts of incarceration on children and families; and advocate for programs and policies that restore relationships.

CRJW Moves Away From AT&T to Increase Collaboration

Originally with AT&T, The Center for Restorative Justice Works was made aware that unifying their communications with UniVoIP would allow their organization to reduce monthly expenditures while offering the simplicity of managing their fax, e-mail, voice mails, IM and conferencing all with one service provider. Since CRJW has leveraged the Cloud with UniVoIP, they have boosted communication with their community and increased staff morale, which has resulted in increased productivity.

CRJW Leverages Outreach Program With UniVoIP’s Mobility Solution

Prior to leveraging UniVoIP’s cloud-based system, the organization’s biggest challenge was that employees were hardly in the office as they were mostly out on the field. Because of this, CRJW employees were always missing important calls and backed up with messages upon returning to their desk. Now with UniVoIP’s advanced features such as “mobile twinning”, the employees twin their cell phones to ring simultaneously with their desk phones – alleviating the stress of employee absence at the office. “Unifying communications has enabled us to stay organized and it’s no longer an issue that our employees are out in the field more often than not. Even when our employees are out of the office, we are still able to maintain efficient communication at all times.” – Marisol Martin, CRJW

CRJW Gains Flexibility And Goes “Green” With UniVoIP’s Cloud Based Solution

With CRJW utilizing many volunteers each day, the organization leverages UniVoIP’s “hot desking” feature regularly. Every individual is given a pin code to access any phone in the office; allowing volunteers to sit at any desk available and use their pin code to access their voice mail and/or personal extension to modify settings as needed. Additionally, by switching to unified communications, CRJW has eliminated their fax machine from the office by leveraging UniFax – sending/receiving fax via e-mail. They are one step closer to eliminating their carbon footprint and promoting green living.

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Adoption Circle

I can’t say enough good things about UniVoIP, their solution and the customer service we have experienced from day one. We were initially set on choosing a local service provider, assuming that would mean better service, but UniVoIP proved it’s not about locality but quality of services delivered Chris Soto, Adoption Circle Assisting Birth and Adoptive Parents with Legally Sound…
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We are extremely happy with UniVoIP’s highly functional phone solution and the superior service they provide. Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP Patricia Fowler, The Valley Economic Alliance Empowering Local Economic Vitality and Growth The Valley Economic Alliance (a.k.a. Economic…
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Our House Grief Support Center

We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually Joclyn Goss, OUR HOUSE Grief Support Center Grief Support for The Local Community Experiencing Loss OUR HOUSE grief support groups create a warm…
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UniVoIP’s Phone Donation Program significantly surpassed Comcast’s services and slashed our communication costs down by almost $2,500. The new, donated, cloud-based phones saved us $1,500 upfront, and the bundled package offered features that were extras with Comcast. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services James Turner, Hire Heroes USA Transforming Military Service…
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Our Norstar phone system had so many limitations that it couldn’t support our mobility needs and collaboration among our staff and community. We can now leverage UniVoIP’s unified messaging capabilities like voice mail to e-mail transcription, which has tremendously increased our response time Elaine Woloshyn, International Institute of Akron Transitioning Immigrants into American Society The International Institute of Akron’s (IIA)…
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UniVoIP’s phone system allowed us to streamline our internal processes and leverage efficiency while making better use of our staff’s time. We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs Natalie Simons | LA Team…
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UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs. We have dramatically simplified our processes and can now leverage communication channels to support our mission and better serve our community Awi Ramli,…
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Telecommunications has changed a lot over the years and UniVoIP is changing with it. UniVoIP is well-known in the industry for forward thinking and is the true leader in the industry SBWIB, Inc IT Manager Providing Policy Guidance for Businesses The mission of the SBWIB, Inc. is to collaborate with business, economic development, education, government, labor and community organizations to…
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Mental Health of America Los Angeles

UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution. Their support is fast and reliable, allowing us to focus on other issues. Having their expertise readily available takes a big burden off our IT Department Cutberto Morales IT Manager Serving…
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