Helping Individuals With Health, Psychological and Socioeconomic Challenges

Life Steps Foundation (LSF) began its services in 1982 as a partnership among three mental health professionals who identified the need for in-home educational and preventive interventions as an alternative for individuals and families who were unwilling or unable to receive services in institutional settings. Since then, they have evolved from a “mom and pop” operation based in the South Bay of Los Angeles County to an enterprise- level organization developing programs for various ages and disabilities statewide, with headquarters in Culver City, CA.

Life Steps Foundation Re-assigns Budget to True Fundraising Programs

As an organization that almost entirely relies on a very tight budget coming from the Department of California State, the organization needed to decrease operating costs to allocate more money to its true community programs supporting their mission. Prior to UniVoIP, cloud communications was a foreign solution to LSF. The soon found out that with UniVoIP’s customized cloud solution exclusive to nonprofits, they would experience tremendous savings allowing them to re-allocate budget closer to their hearts. UniVoIP’s compassion for Life Steps Foundation’s causes bundled with a customized cloud-based solution, allowed LSF to leverage an advanced, feature-rich telecommunications system while saving the organization money and simplifying their operations.

A Specifically Tailored Communications System to Meet LSF’s Operational Needs

For over 4 years now, Life Steps Foundation has been leveraging UniVoIP’s cloud-based solution in order to enhance collaboration and communication amongst their staff, regional offices, and their members. From the beginning, UniVoIP understood that LSF had minimal financial resources to power their communications system, and the UniVoIP sales consultant worked with the organization to tailor a system that was right for them. UniVoIP customized a solution specific to their needs and made it possible for LSF to adopt an elite-class telecommunications system within their available budget. “The sales consultant met with us and listened to what we really needed out of a communications system and didn’t try to sell us the most expensive solution. We like to keep our operations simple, and while we didn’t need a lot of the advanced features UniVoIP offers, the quality of our calls are much better and we are able to communicate more efficiently with our community.” – Awi Ramli, Life Steps Foundation

LSF Enjoys the Ride with Top Notch Customer Service and Support

Life Steps Foundation is now leveraging a cloud based solution that is not only a communications system, but a community of support, service and innovation. With 24/7 US based customer support, a Service Level Agreement and a 98% customer renewal rate, LSF remains confident that they have made the right choice when choosing UniVoIP.

More Success Stories

Adoption Circle

I can’t say enough good things about UniVoIP, their solution and the customer service we have experienced from day one. We were initially set on choosing a local service provider, assuming that would mean better service, but UniVoIP proved it’s not about locality but quality of services delivered Chris Soto, Adoption Circle Assisting Birth and Adoptive Parents with Legally Sound…
Read More

The Valley Economic Alliance

We are extremely happy with UniVoIP’s highly functional phone solution and the superior service they provide. Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP Patricia Fowler, The Valley Economic Alliance Empowering Local Economic Vitality and Growth The Valley Economic Alliance (a.k.a. Economic…
Read More

Our House Grief Support Center

We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually Joclyn Goss, OUR HOUSE Grief Support Center Grief Support for The Local Community Experiencing Loss OUR HOUSE grief support groups create a warm…
Read More

Hire Heroes USA

UniVoIP’s Phone Donation Program significantly surpassed Comcast’s services and slashed our communication costs down by almost $2,500. The new, donated, cloud-based phones saved us $1,500 upfront, and the bundled package offered features that were extras with Comcast. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services James Turner, Hire Heroes USA Transforming Military Service…
Read More

The Center For Restorative Justice Works

UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office. Unifying communications has made it possible to communicate efficiently no matter where our employees and volunteers are. It’s really enhanced our connection with each other and the community Marisol Martin,…
Read More

Fathers and Mothers Who Care

UniVoIP is a great solution for non-profits as the system is very affordable and has increased productivity through staff utilization. We now have very low and predictable monthly costs with access to 24/7 US-based customer service, alleviating the need for an in-house IT technician. Also, the setup and implementation was done in a matter of days Linda Kelly, Fathers and…
Read More

International Institute of Akron

Our Norstar phone system had so many limitations that it couldn’t support our mobility needs and collaboration among our staff and community. We can now leverage UniVoIP’s unified messaging capabilities like voice mail to e-mail transcription, which has tremendously increased our response time Elaine Woloshyn, International Institute of Akron Transitioning Immigrants into American Society The International Institute of Akron’s (IIA)…
Read More

LA Team Mentoring

UniVoIP’s phone system allowed us to streamline our internal processes and leverage efficiency while making better use of our staff’s time. We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs Natalie Simons | LA Team…
Read More

South Bay Workforce

Telecommunications has changed a lot over the years and UniVoIP is changing with it. UniVoIP is well-known in the industry for forward thinking and is the true leader in the industry SBWIB, Inc IT Manager Providing Policy Guidance for Businesses The mission of the SBWIB, Inc. is to collaborate with business, economic development, education, government, labor and community organizations to…
Read More

Mental Health of America Los Angeles

UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution. Their support is fast and reliable, allowing us to focus on other issues. Having their expertise readily available takes a big burden off our IT Department Cutberto Morales IT Manager Serving…
Read More
Menu