orange-quotation-marks-hi

UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs. We have dramatically simplified our processes and can now leverage communication channels to support our mission and better serve our community

Awi Ramli, Life Steps Foundation

orange-quotation-marks-ho

Helping Individuals With Health, Psychological and Socioeconomic Challenges

Life Steps Foundation (LSF) began its services in 1982 as a partnership among three mental health professionals who identified the need for in-home educational and preventive interventions as an alternative for individuals and families who were unwilling or unable to receive services in institutional settings. Since then, they have evolved from a “mom and pop” operation based in the South Bay of Los Angeles County to an enterprise- level organization developing programs for various ages and disabilities statewide, with headquarters in Culver City, CA.

Life Steps Foundation Re-assigns Budget to True Fundraising Programs

As an organization that almost entirely relies on a very tight budget coming from the Department of California State, the organization needed to decrease operating costs to allocate more money to its true community programs supporting their mission. Prior to UniVoIP, cloud communications was a foreign solution to LSF. The soon found out that with UniVoIP’s customized cloud solution exclusive to nonprofits, they would experience tremendous savings allowing them to re-allocate budget closer to their hearts. UniVoIP’s compassion for Life Steps Foundation’s causes bundled with a customized cloud-based solution, allowed LSF to leverage an advanced, feature-rich telecommunications system while saving the organization money and simplifying their operations.

A Specifically Tailored Communications System to Meet LSF’s Operational Needs

For over 4 years now, Life Steps Foundation has been leveraging UniVoIP’s cloud-based solution in order to enhance collaboration and communication amongst their staff, regional offices, and their members. From the beginning, UniVoIP understood that LSF had minimal financial resources to power their communications system, and the UniVoIP sales consultant worked with the organization to tailor a system that was right for them. UniVoIP customized a solution specific to their needs and made it possible for LSF to adopt an elite-class telecommunications system within their available budget. “The sales consultant met with us and listened to what we really needed out of a communications system and didn’t try to sell us the most expensive solution. We like to keep our operations simple, and while we didn’t need a lot of the advanced features UniVoIP offers, the quality of our calls are much better and we are able to communicate more efficiently with our community.” – Awi Ramli, Life Steps Foundation

LSF Enjoys the Ride with Top Notch Customer Service and Support

Life Steps Foundation is now leveraging a cloud based solution that is not only a communications system, but a community of support, service and innovation. With 24/7 US based customer support, a Service Level Agreement and a 98% customer renewal rate, LSF remains confident that they have made the right choice when choosing UniVoIP.

lifesteps
Summary

Company Name
Life Steps Foundation

Industry
Nonprofit

About
Life Steps Foundation, Inc. is a fiscally responsible, culturally competent organization dedicated to meeting the health, psychological, and socioeconomic challenges of people throughout their life span.

Download

By using this site you agree to the use of cookies. More Info

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Currently, UniVoIP does not utilize "first party cookies" but may do so in the future. We do, however, work with a third party vendor, and therefore we use “third party cookies”, to provide us with certain information to, among other things:

UniVoIP and its vendors use cookies or similar technologies to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies set by the Website owner (here, UniVoIP) are called "first party cookies". Cookies set by parties other than the Website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the Website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the Website in question and also when it visits certain other Websites.

View our complete Privacy Policy here

Close