Providing Policy Guidance for Businesses

The mission of the SBWIB, Inc. is to collaborate with business, economic development, education, government, labor and community organizations to provide a dynamic, efficient and effective workforce development system that ensures a skilled workforce and a healthy economy in the South Bay region of Los Angeles County.

VoIP Provides SBWIB, Inc with Advanced VoIP Technology

Originally with Avaya, a legacy phone system, SBWIB, Inc realized operating and support costs for their out-of-date system was very expensive to maintain. The company decided to explore other options and find a solution that would provide them with the newest technology on the market as well as provide them with at least a 7-10 year operating range.

Enjoying a Lower Cost of Ownership

After researching ShoreTel, AT&T hosting solution and Mitel in house implementation, SBWIB was looking to cut down on operating costs and UniVoIP provided the company with a detailed report explaining the cost benefits of switching to VoIP.

“The UniVoIP sales consultant was detailed oriented and did a great company due diligence report with overall operating cost savings. UniVoIP saved the company 6-digits for the term in operating costs.”

Cutting Edge VoIP Features: Flexibility, Scalability, Mobility

SBWIB is now able to benefit from all the features of a big business-style phone system without the expensive equipment costs of an IP PBX phone solution. With over 200+ employees across 5 sites, every user was set up with ease and without limitations. With UniVoIP’s Online Administrative Web portal, every user is able to utilize and manage the system from day one, as well as personalize their phone to meet their needs.

With 5 locations, “mobility” and the transition from site to site for SBWIB users is crucial. UniVoIP’s system allows users to move from each location, or to a client’s office, without breaking the line of communication as if they were at their desk. The system’s “twinning” feature makes it easy for employees to travel and use their personalized phone features on the go, no matter which site they are at.

More Success Stories

Adoption Circle

I can’t say enough good things about UniVoIP, their solution and the customer service we have experienced from day one. We were initially set on choosing a local service provider, assuming that would mean better service, but UniVoIP proved it’s not about locality but quality of services delivered Chris Soto, Adoption Circle Assisting Birth and Adoptive Parents with Legally Sound…
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The Valley Economic Alliance

We are extremely happy with UniVoIP’s highly functional phone solution and the superior service they provide. Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP Patricia Fowler, The Valley Economic Alliance Empowering Local Economic Vitality and Growth The Valley Economic Alliance (a.k.a. Economic…
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Our House Grief Support Center

We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually Joclyn Goss, OUR HOUSE Grief Support Center Grief Support for The Local Community Experiencing Loss OUR HOUSE grief support groups create a warm…
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Hire Heroes USA

UniVoIP’s Phone Donation Program significantly surpassed Comcast’s services and slashed our communication costs down by almost $2,500. The new, donated, cloud-based phones saved us $1,500 upfront, and the bundled package offered features that were extras with Comcast. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services James Turner, Hire Heroes USA Transforming Military Service…
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The Center For Restorative Justice Works

UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office. Unifying communications has made it possible to communicate efficiently no matter where our employees and volunteers are. It’s really enhanced our connection with each other and the community Marisol Martin,…
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Fathers and Mothers Who Care

UniVoIP is a great solution for non-profits as the system is very affordable and has increased productivity through staff utilization. We now have very low and predictable monthly costs with access to 24/7 US-based customer service, alleviating the need for an in-house IT technician. Also, the setup and implementation was done in a matter of days Linda Kelly, Fathers and…
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International Institute of Akron

Our Norstar phone system had so many limitations that it couldn’t support our mobility needs and collaboration among our staff and community. We can now leverage UniVoIP’s unified messaging capabilities like voice mail to e-mail transcription, which has tremendously increased our response time Elaine Woloshyn, International Institute of Akron Transitioning Immigrants into American Society The International Institute of Akron’s (IIA)…
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LA Team Mentoring

UniVoIP’s phone system allowed us to streamline our internal processes and leverage efficiency while making better use of our staff’s time. We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs Natalie Simons | LA Team…
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Life Steps Foundation

UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs. We have dramatically simplified our processes and can now leverage communication channels to support our mission and better serve our community Awi Ramli,…
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Mental Health of America Los Angeles

UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution. Their support is fast and reliable, allowing us to focus on other issues. Having their expertise readily available takes a big burden off our IT Department Cutberto Morales IT Manager Serving…
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