White Papers

Special Report: Omnichannel

Adopting an omni-channel contact center

SIP vs Minet

A difference in philosophy

A Trip Into The Cloud

The best decision your business ever made

Disaster Avoidance

Keep your lines of communications open

9 Cloud Myths Debunked

Are they standing between you and UC success

We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.

We are now able to provide our customers with a modern banking experience that best represents the quality of service we aim to provide them. Now, our bank as a whole, looks like a much more reliable place to do business because of UnIVoIP.

Edgar Garrobo

Vice President of Information Technology

American Business Bank

With UniVoIP, we are now able to manage our contact center solution with analytical reporting that helps measure and monitor customer trends, needs and concerns.

Office Manager

LADOT

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