With UniVoIP, we are now able to manage our contact center solution with analytical reporting that helps measure and monitor customer trends, needs and concerns.
Special Report: Omnichannel
Adopting an omni-channel contact center
SIP vs Minet
A difference in philosophy
A Trip Into The Cloud
The best decision your business ever made
Disaster Avoidance
Keep your lines of communications open
9 Cloud Myths Debunked
Are they standing between you and UC success
We have deployed UniVoIP’s Omni-Channel contact center, a modern, simple and member-centric communication infrastructure that introduces new analytics to measure and improve how we communicate with and serve our customers.
We are now able to provide our customers with a modern banking experience that best represents the quality of service we aim to provide them. Now, our bank as a whole, looks like a much more reliable place to do business because of UnIVoIP.