--- title: About UniVoIP | Premier Microsoft Teams Voice & Cloud Provider description: UniVoIP's engineer-focused team has decades of experience delivering the industry’s most forward-thinking business communications technology. Learn about us. --- [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en) - Products - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en) Streamline your communications with our cloud-native Teams voice solution. - [UCaaS - OfficeConnect™](https://www.univoip.com/products/ucaas-office-connect?hsLang=en) Get the tools you need to enable your team to collaborate anywhere – on any device. - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en) Enhance the customer experience with our omnichannel cloud contact center solution. - Partners - [Why Partner With UniVoIP?](https://www.univoip.com/why-partner?hsLang=en) Give your clients better communications solutions and support when you partner with UniVoIP. - [Why Choose UniVoIP?](https://www.univoip.com/why-univoip?hsLang=en) Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP. - About - [Our Company](https://www.univoip.com/meet-univoip) We power growth for our partners and customers with the most innovative technology in the industry. - [Resources](https://www.univoip.com/resources?hsLang=en) Stay up-to-date with the latest case studies, podcasts, and more from UniVoIP. - [Blog](https://www.univoip.com/blog?hsLang=en) Get the latest news and blog posts curated by cloud communications experts from UniVoIP. - Get in Touch - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en) Ready for seamless unified communications with high-touch aftercare? Request a customized quote today. - [Customer Support](https://www.univoip.com/customer-support?hsLang=en) Need help? Access Service Control, view the Help Center, or contact our customer support team here. - [Contact Us](https://www.univoip.com/contact?hsLang=en) Access our general contact form, phone numbers, and address here. EN [ES](https://www.univoip.com/es/meet-univoip) [Login](https://univoip.cloud/) [Help Center](https://help.univoip.com/) # About Our Company UniVoIP powers growth for our partners and customers with the most innovative technology in the industry. [GET STARTED](https://www.univoip.com/meet-univoip#scheduler) ![company-1-1](https://www.univoip.com/hubfs/site-files/company-1-1.png "company-1-1") ## Teams voice made easy UniVoIP is a leader of client-focused service and technological innovation.  As the premier Teams Voice provider, we simplify Microsoft Teams phone system adoption. UniVoIP streamlines Teams onboarding for organizations of all sizes, making us the ‘easy’ provider to work with. Our technology ensures a quick, accurate, and seamless transition, empowering sustainable communications. #### A Leading Microsoft Partner As a Microsoft Solutions Partner for Modern Work, UniVoIP has attained expert-level certifications and demonstrated a proven track record of delivering successful outcomes for clients. [![logo-ms-solutions-partner](https://www.univoip.com/hs-fs/hubfs/site-files/logo-ms-solutions-partner.png?width=263&height=100&name=logo-ms-solutions-partner.png "logo-ms-solutions-partner")](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview) ![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=200&height=169&name=Calling%20for%20Microsoft%20Teams%20Specialist.png "Calling for Microsoft Teams Specialist") TRUSTED BY ![sbwib+logo (1)](https://www.univoip.com/hs-fs/hubfs/sbwib+logo%20(1).png?width=95&height=95&name=sbwib+logo%20(1).png) ![logo-america-first-financial](https://www.univoip.com/hs-fs/hubfs/site-files/logo-america-first-financial.png?width=160&height=46&name=logo-america-first-financial.png) ![Logo\_240x80-1](https://www.univoip.com/hs-fs/hubfs/Logo_240x80-1.webp?width=160&height=53&name=Logo_240x80-1.webp) ![purepng.com-aramark-logologobrand-logoiconslogos-251519940138mhlp9](https://www.univoip.com/hs-fs/hubfs/purepng.com-aramark-logologobrand-logoiconslogos-251519940138mhlp9.png?width=160&height=46&name=purepng.com-aramark-logologobrand-logoiconslogos-251519940138mhlp9.png) ![logo-mhala](https://www.univoip.com/hs-fs/hubfs/site-files/logo-mhala.png?width=160&height=51&name=logo-mhala.png) ![MicrosoftTeams-image (16)-1](https://www.univoip.com/hs-fs/hubfs/MicrosoftTeams-image%20(16)-1.png?width=160&height=160&name=MicrosoftTeams-image%20(16)-1.png) ![bridgeig\_customerlogo](https://www.univoip.com/hs-fs/hubfs/bridgeig_customerlogo.png?width=160&height=98&name=bridgeig_customerlogo.png) ![Shoreline Community College Logo-1](https://www.univoip.com/hs-fs/hubfs/Shoreline%20Community%20College%20Logo-1.png?width=160&height=84&name=Shoreline%20Community%20College%20Logo-1.png) ![masiello-group-logo](https://www.univoip.com/hs-fs/hubfs/site-files/masiello-group-logo.png?width=160&height=45&name=masiello-group-logo.png) ![logo-bojangles](https://www.univoip.com/hs-fs/hubfs/site-files/logo-bojangles.png?width=160&height=54&name=logo-bojangles.png) ![american-business-bank\_\_1\_-removebg-preview](https://www.univoip.com/hs-fs/hubfs/american-business-bank__1_-removebg-preview.png?width=160&height=121&name=american-business-bank__1_-removebg-preview.png) ![radnet-logo](https://www.univoip.com/hubfs/site-files/radnet-logo.svg) ![hot8](https://www.univoip.com/hs-fs/hubfs/hot8.png?width=160&height=62&name=hot8.png) ![crane](https://www.univoip.com/hs-fs/hubfs/crane.jpg?width=160&height=64&name=crane.jpg) ![cvrc\_customerlogo.](https://www.univoip.com/hs-fs/hubfs/cvrc_customerlogo..webp?width=160&height=87&name=cvrc_customerlogo..webp) ![raymond\_customerlogo](https://www.univoip.com/hs-fs/hubfs/raymond_customerlogo.png?width=160&height=22&name=raymond_customerlogo.png) ![kinetic\_ad\_grey](https://www.univoip.com/hs-fs/hubfs/kinetic_ad_grey.png?width=160&height=80&name=kinetic_ad_grey.png) ![the-walt-disney-studios-png-logo-6](https://www.univoip.com/hs-fs/hubfs/the-walt-disney-studios-png-logo-6.png?width=160&height=47&name=the-walt-disney-studios-png-logo-6.png) ![balfour-beatty-logo](https://www.univoip.com/hs-fs/hubfs/balfour-beatty-logo.png?width=160&height=27&name=balfour-beatty-logo.png) ![Dentons-CG](https://www.univoip.com/hs-fs/hubfs/Dentons-CG.png?width=160&height=33&name=Dentons-CG.png) ## Our Mission & Vision ![icon-mission-1](https://www.univoip.com/hubfs/site-files/icon-mission-1.svg) #### Vision Our vision is to lead the industry by being the most client-focused and technology-driven organization. We aim to delight our customers with exceptional services and outcomes. By prioritizing our employees, we foster a motivated and innovative workforce. Our commitment to improving people, processes, and systems enables us to serve businesses of all sizes and drive growth.   ![icon-mission-2](https://www.univoip.com/hubfs/site-files/icon-mission-2.svg) #### Mission Our mission is to be the best voice provider for Microsoft Teams.     we’ve been recognized! ## awards We’re an award-winning provider. We’re constantly learning and improving – so we can maximize our ability to serve businesses of all sizes. ![company-award-1](https://www.univoip.com/hs-fs/hubfs/site-files/company-award-1.png?width=352&height=352&name=company-award-1.png) ![company-award-2](https://www.univoip.com/hs-fs/hubfs/site-files/company-award-2.png?width=286&height=356&name=company-award-2.png) ![company-award-3](https://www.univoip.com/hs-fs/hubfs/site-files/company-award-3.png?width=444&height=352&name=company-award-3.png) ![company-award-4](https://www.univoip.com/hs-fs/hubfs/site-files/company-award-4.png?width=458&height=300&name=company-award-4.png) ![company-award-5](https://www.univoip.com/hs-fs/hubfs/site-files/company-award-5.png?width=316&height=316&name=company-award-5.png) [ACCESS FREE TRIAL](https://start.univoip.cloud/teams) Cloud Voice for Microsoft Teams ## The UniVOIP Guarantee We simplify business communications and guarantee partner and customer success by providing superior technology with white-glove support. ![company-guarantee-1](https://www.univoip.com/hubfs/site-files/company-guarantee-1.svg) #### People-First Approach We actively listen to the needs of our customers, adapt our solutions, and provide personalized support.  ![company-guarantee-2](https://www.univoip.com/hubfs/site-files/company-guarantee-2.svg) #### Cutting-Edge Technology We invest in cutting-edge technology, ensuring that our voice services are at the forefront of industry standards. ![company-guarantee-3](https://www.univoip.com/hubfs/site-files/company-guarantee-3.svg) #### Reliability & Resilience Our geographically redundant network ensures high availability – and a 99.999% Microsoft Teams uptime guarantee. ![company-guarantee-4](https://www.univoip.com/hubfs/site-files/company-guarantee-4.svg) #### Simplified Adoption We guide organizations through seamless adoption, so you can harness the full potential of Teams. ![company-guarantee-5](https://www.univoip.com/hubfs/site-files/company-guarantee-5.svg) #### Growth Empowerment By streamlining communication, enhancing collaboration, and enabling remote work, we contribute to your success. ![company-guarantee-6](https://www.univoip.com/hubfs/site-files/company-guarantee-6.svg) #### Vetted & Trusted Provider A Microsoft Solutions Partner since 2023, we meet Microsoft's stringent criteria with technical proficiency and a history of excellence.  ## AS SEEN AT ![logo-credit-union-national-association](https://www.univoip.com/hubfs/site-files/logo-credit-union-national-association.svg) ![logo-msp-expo](https://www.univoip.com/hs-fs/hubfs/site-files/logo-msp-expo.png?width=355&height=58&name=logo-msp-expo.png) ![logo-cloud-communications-alliance](https://www.univoip.com/hubfs/site-files/logo-cloud-communications-alliance.svg) ![logo-blue-mantis](https://www.univoip.com/hs-fs/hubfs/site-files/logo-blue-mantis.png?width=370&height=95&name=logo-blue-mantis.png) ![logo-channel-partners](https://www.univoip.com/hs-fs/hubfs/site-files/logo-channel-partners.png?width=798&height=574&name=logo-channel-partners.png) TIMELINE ## the univoip story #### 2005 El Segundo, California - UniVoIP is born out of a desire to help businesses evolve via cloud-based telephony service.     #### 2016 Recognition as a CLEC (Competitive Local Exchange Carrier), authorizing UniVoIP to interconnect its local networks with the Public Switched Telephone Network (PSTN).  #### 2019 UniVoIP pivots to provide Voice as a Feature™ to business applications.     #### 2020 UniVoIP's Service Control is deployed as a single-pane-of-glass management application. #### 2021 To facilitate frictionless transitions to Teams Voice, UniVoIP develops award-winning Automated Onboarding for Cloud Voice for Microsoft Teams. #### 2023 UniVoIP achieves Microsoft Solutions Partner status. ![Solutions Partner Modern Work (1)-1](https://www.univoip.com/hs-fs/hubfs/Solutions%20Partner%20Modern%20Work%20(1)-1.png?width=154&height=81&name=Solutions%20Partner%20Modern%20Work%20(1)-1.png)   ![icon-checkmark-green](https://www.univoip.com/hubfs/site-files/icon-checkmark-green.svg) We treat each customer with the same level of commitment. ![icon-checkmark-green](https://www.univoip.com/hubfs/site-files/icon-checkmark-green.svg) Our entire team jumps in to support our customers. ![icon-checkmark-green](https://www.univoip.com/hubfs/site-files/icon-checkmark-green.svg) You’ll get 24/7/365 technical support from a real human. ![icon-checkmark-green](https://www.univoip.com/hubfs/site-files/icon-checkmark-green.svg) A dedicated manager will assist with your account. ![icon-checkmark-green](https://www.univoip.com/hubfs/site-files/icon-checkmark-green.svg) We guarantee you’ll get your desired outcome. ![company-2](https://www.univoip.com/hubfs/site-files/company-2.png "company-2") ## READY TO GET STARTED? Use the calendar below to set up a 30-minute connect call.   ## The Latest Developments in Cloud Communications Explore our resource library to stay up to speed on the communications technology that impacts your business. [![What Is Direct Inward Dialing (DID)? How It Works & Examples](https://www.univoip.com/hubfs/Blog/2026/What%20Is%20Direct%20Inward%20Dialing%20(DID)%20How%20It%20Works%20Examples/univoip-feat-whatisdirectinwarddialing.jpg)](https://www.univoip.com/blog/what-is-direct-inward-dialing-did-how-it-works-examples?hsLang=en) Contact Center Solutions, cloud communications, contact centers, UCaaS, OfficeConnect ### [What Is Direct Inward Dialing (DID)? How It Works & Examples](https://www.univoip.com/blog/what-is-direct-inward-dialing-did-how-it-works-examples?hsLang=en) When you call a coworker’s direct line and reach them instantly, without having to navigate a menu... [Learn More](https://www.univoip.com/blog/what-is-direct-inward-dialing-did-how-it-works-examples?hsLang=en) [![What Is CCaaS (Contact Center as a Service)? Benefits & Features](https://www.univoip.com/hubfs/Blog/2026/What%20Is%20CCaaS%20(Contact%20Center%20as%20a%20Service)%20Benefits%20Features/univoip-feat-whatisCCaaS.jpg)](https://www.univoip.com/blog/what-is-ccaas-contact-center-as-a-service-benefits-features?hsLang=en) customer experience, call center, cloud contact center, Contact Center Solutions, CCaaS, contact centers, CX ### [What Is CCaaS (Contact Center as a Service)? Benefits & Features](https://www.univoip.com/blog/what-is-ccaas-contact-center-as-a-service-benefits-features?hsLang=en) Today’s customers want fast, personalized service across every channel, and they want it around the... [Learn More](https://www.univoip.com/blog/what-is-ccaas-contact-center-as-a-service-benefits-features?hsLang=en) [![UCaaS vs CCaaS: What's The Difference & Which One Do You Need?](https://www.univoip.com/hubfs/Blog/2026/UCaaS%20vs%20CCaaS%20What%E2%80%99s%20The%20Difference/univoip-feat-UCaaSvsCCaaS.jpg)](https://www.univoip.com/blog/ucaas-vs-ccaas-whats-the-difference?hsLang=en) Cloud Voice for Microsoft Teams, cloud contact center, CCaaS, contact centers, Microsoft Teams, UCaaS, unified communications ### [UCaaS vs CCaaS: What's The Difference & Which One Do You Need?](https://www.univoip.com/blog/ucaas-vs-ccaas-whats-the-difference?hsLang=en) UCaaS, CCaaS, CPaaS, VoIP, SaaS – the acronyms can be dizzying. For businesses evaluating modern... [Learn More](https://www.univoip.com/blog/ucaas-vs-ccaas-whats-the-difference?hsLang=en) [![logo-univoip-white](https://www.univoip.com/hubfs/site-files/logo-univoip-white.svg "logo-univoip-white")](https://univoip.com/?hsLang=en) [![Calling for Microsoft Teams Specialist](https://www.univoip.com/hs-fs/hubfs/Calling%20for%20Microsoft%20Teams%20Specialist.png?width=150&height=127&name=Calling%20for%20Microsoft%20Teams%20Specialist.png)](https://appsource.microsoft.com/en-us/marketplace/partner-dir/90410ed0-9279-479f-87b7-ba3798a86cae/overview)   ##### PRODUCTS - [Cloud Voice for Microsoft Teams](https://www.univoip.com/products/cloud-voice-for-microsoft-teams/?hsLang=en) - [UCaaS](https://www.univoip.com/products/ucaas-office-connect?hsLang=en) - [Contact Center](https://www.univoip.com/products/contact-center/?hsLang=en) ##### PARTNERS - [Partners](https://www.univoip.com/why-partner?hsLang=en) - [Resources](https://www.univoip.com/resources?hsLang=en) ##### COMPANY - [Meet UniVoIP](https://www.univoip.com/meet-univoip) - [Contact](https://www.univoip.com/contact?hsLang=en) - [Request a Quote](https://www.univoip.com/request-a-quote?hsLang=en) - [Customer Support](https://www.univoip.com/customer-support?hsLang=en) - [Blog](https://www.univoip.com/blog?hsLang=en) [Privacy Policy](https://4136637.hs-sites.com/privacy-policy?hsLang=en)