VoIP Phone Features: Cloud-Based Phone Solutions

Call Forward - External

Call Hold 

Call Waiting Swap

Call Name Display

Group Page 





Audio Conferencing  

Auto Answer

Call Privacy

Conference Call

Do Not Disturb

Phone Lock

Record-A-Call (RAC)  Act.

Automatic Call Distribution [ACD]

Group Presence Control


Call Park - Allowed Park

Dialed Night Service

Emergency Call Notification

Group Page - Allow


Forwards calls to external phone numbers (e.g. 613-555-1234)

Allows a user to put a call on hold

Allows a user to see the number of an incoming caller on their phone display

Allows a user to see the number of an incoming caller on their phone display

Allows a user to receive a group page from their phone

Allows the user to dial, by depressing a single key, the most recent telephone number dialed at that instrument


Dial 8888 - Each extension can hold up to an 8 party call

Allows the phone to be set to auto-answer mode using feature key

Does not show a user’s outbound caller ID (CLID) on the called party’s call display

Allows a user to initiate a conference call using the conferencing softkey. 8 party maximum with ability to expand

Allows a user to set their DND status and prevent calls from ringing their phone

Allows a user to lock their phone access. Set and unlock using the dedicated PIN

Enables the Record-A-Call on demand call recording freature for a user

Allow a user to place a call on hold on an extension for remote retreival

Allows a user to place a call on hold on an extension for remote retrieval

Allows a user other than the attendant to control the Day/Night mode of the system

Allows people to receive instant information during an emergency or times of crisis

Allows users to page a group of other users via the speakerphone on the phone. This is useful if you need to get the attention of all employees at once

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