UniVoIP’s business VoIP empowers you to communicate seamlessly.

Free your teams to communicate from anywhere, on any device. OfficeConnect™ provides unified voice, conferencing, messaging, fax, and more. Our state-of-the-art VoIP phones are far more flexible and cost-effective than legacy on-premises systems.

Keep your projects moving and synchronize your teams with best-in-class audio and video conferencing made simple.

Trust that your discussions with consumers, as well as team members, remain secure and private. We encrypt all voice packets—from both remote and on-site phones—using SRTP with 128-bit AES encryption. SRTP is compliant with both the federal standards for FIPS 140-2 Certified Encryption and the Department of Defense’s PKI Digital Certificate.

Our Team’s Main Focus is Customer Experience

Business VoIP Customer Service You’ll Only Get at UniVoIP

Here at UniVoIP, we fully understand the customer journey and what it takes to exceed your expectations. Why? Because we listen to our Business VoIP customers. We take a personalized approach to customer service, from the moment our business development team listens to your communication needs, to years down the line when our marketing team is keeping you up to date with newly available features and functionality.

Our support team of highly trained IT professionals work around-the-clock to ensure your phone systems are up and running, and that you’re able to maximize the full benefits of our solutions. From a slew of user training videos, guides, and online training to one-on-one technical support, UniVoIP creates meaningful relationships with customers that last a lifetime. Don’t expect to be just a customer; you become part of our family in the cloud.

For us, your business is our top priority!

VoIP Support 24 Hours a Day. 7 Days a Week. 365 Days a Year.

Ingenuity at Your Finger Tips: Enterprise VoIP Solutions

Audio & Video Calling

Simplifying employee communication on any device, from any location, audio and video calling synchronizes teams across business siloes.

Audio & Video Conference Calling

Coordinating and virtually meeting is made simple with impromptu, scheduled, recurring, and reservation-less audio and video conference.

Instant Messaging

Empowering employee connectivity collaboration with quick, easy, and secure access to instant messaging on their favorite device.

Group Chat

Giving teams a better way to work together, group chat keeps team members in the loop, projects flexible, and cuts out wasted time debriefing on project updates.

Presence Visibility with Control

Providing real-time availability status updates, users broadcast information on their preferred mode of communications and ability/willingness to communicate.

File Sharing / Screen Sharing

Boosting the transfer of knowledge between staff and departments, file and screen sharing with archiving capabilities enables intelligent collaboration.

Call Recording

Automatically recording inbound and outbound calls, calling recording immediately presents and preserves call records to monitor and evaluate voice interactions.

Softphone Calling

Bringing all of the functionality of a desk phone directly to a computer or mobile device, softphone capabilities help staff stay connected when on-the-go.

Voicemail Retrieval

Equipped with the flexibility to personalize any desk phone, staff can easily retrieve voice messages from any phone upon entering their user/id password.

Voice-to-Email Transcription

Giving staff the ability to read voicemail directly in their email inbox rather than calling into a voicemail, simplifies, organizes, and prioritizes voice messages.

Fax-via-Email

Saving paper, eliminating the need for a fax machine and promoting sustainability, fax-via-email sends and retrieves faxes directly in the user’s email inbox.

Business VoIP Applications that Support the Growth of Your Company

Business VoIP allows you to seamlessly merge the tools of OfficeConnect™ with critical IT applications to fortify a fully integrated unified business communications experience that streamlines workflows, improves return on investment of existing IT investments and contributes to your overall bottom line.

Business Apps:

  • Salesforce
  • Skype for Business
  • Office 365
  • Zendesk
  • LexisNexis
  • Jack Henry Products
  • Sugar CRM
  • Outlook

…and more.

Supercharge your office

with mobile integration, wireless capabilities, and feature-packed office phones.

MiVoice 6970

Conferencing phone with 7″ Touch Display, MobileLink, Bluetooth 4.1, 360º pickups

MiVoice 6940

Executive Deskphone with Mobile Integration, Large Touch-Screen Display, HD Audio

DECT TECH Cordless

Exceptional HD sound, Wideband Technology, 10 hours of Talk Time and 100 hours Standby

Polycom VVX 600

Large touch-screen, HD Voice, & Broad Accessory Support including Video Conferencing via USB Camera

What Our Customers Love About Us:

Being Top Priority

Monthly Online Customer Training Sessions

One-on-one Customer Experience

24/7/365 U.S. Based Customer Service

Onsite Installation

Onsite Training

Life-Time Training at No Charge

Lifetime Warranty on Telephones

Custom Billing

Access to a Team of Highly Trained Professionals

Enterprise VoIP Solutions

Discover How UniVoIP Raised the Bar with Business VoIP Solutions

UniVoIP has had the privilege to work with many amazing companies since day one, helping them expand and grow their business communication capabilities. Using VoIP technology, UniVoIP has been able to help businesses set higher goals and achieve greatness. Discover the impact that switching to a VoIP system specifically designed for small to mid-size business has had for a few select organizations.

Resch Polster & Berger LLP
Formerly, RPB worked on a premise-based, rather than cloud, PBX system that was maintained by two third-party vendors, both delivering different support. One of these vendors was specifically for voice…
Read More
Adoption Circle
Adoption Circle chose UniVoIP after careful consideration and diligent research of other local service providers. It was due to the interactions between Adoption Circle and the knowledgeable sales and customer…
Read More
Christy White Associates
Christy White Associates needed an upgrade for their telecommunications system when they moved to a new building. The majority of her business’s communication is done over email, messenger, and phone.…
Read More

Move your business phone service to the cloud and start saving today!

  • Save up to 51% – compared to a premise based phone system
  • Unlimited calling – never pay for a domestic call again with unlimited calling plans
  • Advanced features included – leverage advanced business features like auto-attendant, call recording, conferencing, mobile collaboration tools and more
  • Work from anywhere – Improve efficiency, empower mobility and collaboration with the UniVoIP App
  • 24/7 support – U.S.-based service reps are available anytime

Premise-Based vs. Hosted PBX Cost Comparison

A hosted Internet protocol private branch exchange (IP PBX System) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet protocol (VoIP) and get a new range of features and capabilities. While there are several IP PBX options, hosted applications are usually quicker and cheaper to install.

Regardless of the size of your company, a VoIP Phone system solution will optimize operations and monthly savings. In fact, the greater the number of users, the greater savings you will realize with a managed phone system. Not only from a cost point of view but also from an operational workflow.

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