Raise the Bar: Enterprise VoIP Redefined

The ultimate enterprise communication solution powering optimized customer experience, mobility, productivity and collaboration, all fortified with best-in-class data security.

One Cost-Effective Communication Solution to Power it All

Your VoIP system doesn’t have to break the bank. Legacy systems can be costly to maintain and can tie up in-house resources on tasks that could be automated or simplified.

Managing multiple locations can be a significant challenge, particularly when offices might not be supported by the same system.

To simplify powerful integration of business systems, contact center functionality, and employee collaboration across the globe, your enterprise must be at the apex of technology. With UniVoIP, Enterprises are equipped with powerful Unified Communications and multimedia contact center functionality, mobile collaboration tools, best-in-class data security protocols, and a suite of advanced IP phones.

5-Star Service for Enterprise VoIP Customers

At UniVoIP, we provide a 5-star customer experience backed by a team of highly trained professionals that make customer service a personal priority. Our Enterprise customers are given every opportunity to leverage their solution to its fullest with access to 24/7/365 technical assistance, one-on-one customer support, and ongoing admin and user training. Our customer service programs are consistently awarded five stars across the board because of our attention to detail and dedication to establishing a trustworthy environment in which our customers prosper.

Application Integration

Allowing for custom application integration, UniVoIP’s cloud-based phone and contact center solutions seamlessly integrate with your existing business processes in order to maximize Return on Investment of IT investments, while also driving increased productivity, efficiency, and performance. UniVoIP customers are able to improve interoperability between departments, staff, and customers, as well as facilitate and boost the sharing of knowledge across business siloes.

Enterprise Apps:

  • Salesforce
  • Skype for Business
  • Office 365
  • Zendesk
  • LexisNexis
  • Jack Henry Products
  • Sugar CRM
  • Outlook

…and more.

Ingenuity at Your Finger Tips: Enterprise Cloud Solutions

Audio & Video Calling

Simplifying employee communication on any device, from any location, audio and video calling synchronizes teams across business siloes.

Audio & Video Conference Calling

Coordinating and virtually meeting is made simple with impromptu, scheduled, recurring, and reservation-less audio and video conference.

Instant Messaging

Empowering employee connectivity collaboration with quick, easy, and secure access to instant messaging on their favorite device.

Group Chat

Giving teams a better way to work together, group chat keeps team members in the loop, projects flexible, and cuts out wasted time debriefing on project updates.

Presence Visibility with Control

Providing real-time availability status updates, users broadcast information on their preferred mode of communications and ability/willingness to communicate.

File Sharing / Screen Sharing

Boosting the transfer of knowledge between staff and departments, file and screen sharing with archiving capabilities enables intelligent collaboration.

Call Recording

Automatically recording inbound and outbound calls, calling recording immediately presents and preserves call records to monitor and evaluate voice interactions.

Softphone Calling

Bringing all of the functionality of a desk phone directly to a computer or mobile device, softphone capabilities help staff stay connected when on-the-go.

Voicemail Retrieval

Equipped with the flexibility to personalize any desk phone, staff can easily retrieve voice messages from any phone upon entering their user/id password.

Voice-to-Email Transcription

Giving staff the ability to read voicemail directly in their email inbox rather than calling into a voicemail, simplifies, organizes, and prioritizes voice messages.

Fax-via-Email

Saving paper, eliminating the need for a fax machine and promoting sustainability, fax-via-email sends and retrieves faxes directly in the user’s email inbox.

Top Enterprise Features of OfficeConnect™

UniVoIP’s OfficeConnect™ Enterprise Edition delivers a robust feature set that offers advanced functionality an enterprise requires to transform the way they do business. By addressing and solving some of today’s most modern enterprise communication trends and challenges, our user-friendly features enable collaboration, productivity, and efficiency for up to 65,000 users.

Hot Desking

Twinning

Voicemail

Voicemail to Email

Call Waiting Swap

Group Page

Audio Conferencing

AutoAnswer

Call Privacy

Record-A-Call

Group Presence Control

Dialed Night Service

Call Park

See Why Businesses Are Thrilled With UniVoIP’s Enterprise Cloud Communication Solutions

LADOT

LADOT is able to continuously enhance internal operations by providing advanced contact center management tools to supervisors and agents so they can better track and measure how efficiently the department is servicing their customers. About LADOT Los Angeles Department of Transportation (LADOT) oversees transportation planning, design, construction, maintenance and operations within…
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Radnet

RadNet is able to experience a seamless phone service from any office with the capability to use enhanced features, including performance tracking, advanced analytics, visual controls. and full redundancy. Through UniVoIP, RadNet is able to reduce retail costs without losing vital features and keep up with exponential growth. As the population…
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Edwards Federal Credit Union

Through UniVoIP’s enterprise-grade cloud solution, Edwards FCU is able to utilize an innovative approach that empowers them to maintain a high performance, Omni-Channel contact center that supports a dedication to data-driven results, a multi-skilled workforce, and fast issue resolution. About Edwards Federal Credit Union Formed in 1962, Edwards FCU extended its…
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What Our Customers Love About UniVoIP

Being Top Priority

Monthly Online Customer Training Sessions

One-on-one Customer Experience

24/7/365 U.S. Based Customer Service

Onsite Installation

Onsite Training

Life-Time Training at No Charge

Lifetime Warranty on Telephones

Custom Billing

Access to a Team of Highly Trained Professionals

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