Raise the Bar: Enterprise VoIP Redefined

Our solutions deliver best-in-class data security protocols, 99.99% availability with geo-redundant data centers, encrypted voice communication, automatic failover, disaster avoidance with Business Continuity Plans, and single-tenant dedicated architecture.

Delivering a 100% scalable Multimedia Contact Center solution, your customers gain control of their own customer experience by communicating on their media channel of choice – voice, webchat, email, SMS, and self-service options.

In the office, at home, or on-the-go, our collaborative multimedia interaction tool, allows your staff to connect and communicate via messaging, voice, video, and conferencing from their favorite device, from a single application.

Promoting a sustainable future, our IP phones use up to 62% less electrical power than traditional phone systems, reduce hardware waste with long-lasting equipment, cut down on paper usage with fax-via-email, and allow for the decrease in carbon emissions by enabling your staff to telecommute while staying fully connected.

Enabling around-the-clock team connectivity from a single workstream, unified communications, and collaboration application, your teams dispersed across the world can get projects done faster and more efficiently with file annotation, group chat, team meetings, file sharing, screen sharing, audio conferencing, and more.

Designed to support growth up to 5,000 employees, our solutions easily scale as you expand, ensuring that overall performance and efficiency remain consistent regardless of size. Adding and removing lines is as easy as a click of a button.

Providing comprehensive real-time and historical analytical reporting, we give you the necessary forecasting resources and business intelligence tools to empower informed decision making, productivity training, and customer experience optimization.

Seamlessly connecting teams, business processes, and customer interactions distributed across multi-site organizations with one, centrally managed solution, fully customized and controlled through a user-friendly online portal.

Committed to delivering the highest quality of service, our customers are backed by a Service Level Agreement to move forward confidently, knowing that UniVoIP is a long-term, reliable and trusted service partner.