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Unified Enterprise Communications

Unified Enterprise Communications

Unify, integrate, customize, collaborate, engage and achieve the ultimate customer experience with UniVoIP’s robust cloud-based communication solutions. Customized to align with your business growth strategy, our portfolio includes VoIP phone systems, mobile applications to  multimedia contact centers, data services, and feature-rich VoIP phones.

Large enterprises find themselves too often with an old communication system that is terribly expensive to maintain, locking several IT resources to simply manage the infrastructure, user settings and the like.  Then comes the challenge of managing multiple locations that may or may not all be supported by the same system.  The fact of the matter is, Unified Communications is the key is to having a system in place that scales with you, can be managed from anywhere and allow the administrator to grant all users respective authority to modify the way they process, receive and/or make calls from anywhere at any time. To simplify the powerful integration of business systems, contact center functionality, and employee collaboration across the globe, your enterprise must be at the apex of technology. With UniVoIP, Enterprises are equipped with powerful Unified Communications and Contact Center functionality that simplifies, automates and integrates directly into existing IT investments.

  • Mobile Collaboration and Productivity Tools
  • Auto attendant
  • Advanced IP Phones
  • 24/7/365 Customer Support
  • Free feature upgrades and maintenance
  • Mobile Twinning
  • Voicemail to Email
  • Hot Desking
  • Fax via Email
  • Conferencing
  • Interactive Voice Response
  • Chat/IM
  • Multimedia Customer Experience Tools
  • Audio/Web/Video Collaboration
  • PC/Tablet/Smartphone Collaborative Workspaces
  • Presence
  • Application Integration
  • Business Intelligence Tools
  • Contact Center Management and Monitoring Tools
  • Real-time and Historical Analytical Reporting
  • Agent Productivity Tools
  • Geo Redundancy
  • Survivability and Advanced Security Protocols
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