Streamline your Microsoft Teams integration with UniVoIP’s Direct Route solution.

Complexity Free Audio & Video Calling

Delivered as a fully managed service, UniVoIP Direct Route for MS Teams seamlessly enables users to make, receive, and transfer calls to and from landlines and mobile phones all natively from within the Teams app. Compounding the benefits of an Enterprise-Grade Unified Communications Solution and Microsoft Teams, users experience maximum collaboration and productivity on any device.

The user’s calling experience remains the same whether calling an internal Teams user or any outside destination over the Public Switched Telephone Network (PSTN).

Fully Virtualized Cloud-Native Calling Platform

UniVoIP Direct Route for MS Teams is delivered from a fully virtualized, cloud-native calling platform that is geographically redundant, resilient, and scalable. The solution has no single point of failure and can automatically recover or self-heal in case of a disruptive event. The virtualized multi-stack architecture extends limitless capacity. What’s more, there is no need to deploy a premises-based Session Border Controller. The solution is centralized, and service is delivered from the cloud.

What should you expect?

  • Increased Productivity
  • Reduced Costs
  • Deployment Made Easy
  • 24/7/365 Expert Support
  • Maximum Reliability
  • 100% Customer Satisfaction

Get the most out of MS Teams.

Learn how to activate Voice Features with Direct Route.

Get Started

Want to know more about our service details and phone features?

Administrative Corner   Find out more about Teams

The Upgrade Framework    When and how to upgrade

Adoption Guide   Understand the vision

Adding Cloud Voice Capabilities  Deploying and using cloud voice features.

Security and Compliance   Own and control your data

Training Resources     Training videos, quick start guides, tutorials and courses for admins and users.