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UniVoIP’s phone system allowed us to streamline our internal processes and leverage efficiency while making better use of our staff’s time. We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs

Natalie Simons | LA Team Mentoring

Guiding Students Growing up in Challenging Urban Environments

Los Angeles Team Mentoring (LATM) began its TeamWorks program in 1992 in response to the civil unrest that plagued the city. This creative new approach – team-based mentoring – was developed to combat the overwhelming negative challenges facing young people in LA’s inner-city middle schools. LATM’s innovative model was also the answer to expanding their reach to mentor greater numbers of deserving youth with a limited number of available adult volunteers.

LATM and UniVoIP Partner to Bring the Community Together

As an organization that requires constant communication with the community and deals with critical, time-sensitive issues, LATM needed to partner with a telecommunications solution that offered them secure, high-quality 24/7 connectivity through multiple channels (fax, email, phone, etc.). LATM had been experiencing problems maintaining communications with their students, parents, volunteers and mentors. After realizing the potential connectivity, mobility and scalability of UniVoIP’s cloud-based solution, LATM knew that UniVoIP was the best option — which was confirmed by the level of professionalism they were provided throughout the process of getting set up. By partnering with UniVoIP, LATM dramatically improved their ability to bring the community together.

A Reliable VoIP Communication System Makes a Daily Impact

UniVoIP has made a huge impact and lifted LATM’s mission while helping them optimize contributions from donors and supporters. LATM found that the reliability of their new phones, unlimited warranty on hardware, 24/7 support team, plus high-level security and confidentiality provided them with tremendous peace of mind and confidence to move forward with their programs. This system upgrade streamlined internal communications and collaboration, too. “We are very happy with UniVoIP. They have really made it possible for us to get connected with our community, enhance our communications and simplify our daily outreach. Our phone system is the most important aspect of keeping our organization productive while staying in constant communication with everyone and every institution keeping us moving in the right direction towards fulfilling our mission.”- Natalie Simons, LA Team Mentoring

LATM Eliminates Fax Machines and Reduces Their Carbon Footprint

After becoming accustomed to UniVoIP’s cloud-based solution and realizing how much it has contributed to their success, LATM added UniFax to their service. The UniFax feature made it possible for LATM to eliminate their antiquated fax machines, organize incoming faxes, and send necessary correspondence from their email addresses. Not only has UniFax simplified their processes, but has also helped further LATM to reduce their carbon footprint.

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We are extremely happy with UniVoIP’s highly functional phone solution and the superior service they provide. Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP Patricia Fowler, The Valley Economic Alliance Empowering Local Economic Vitality and Growth The Valley Economic Alliance (a.k.a. Economic…
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We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually Joclyn Goss, OUR HOUSE Grief Support Center Grief Support for The Local Community Experiencing Loss OUR HOUSE grief support groups create a warm…
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Hire Heroes USA
UniVoIP’s Phone Donation Program significantly surpassed Comcast’s services and slashed our communication costs down by almost $2,500. The new, donated, cloud-based phones saved us $1,500 upfront, and the bundled package offered features that were extras with Comcast. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services James Turner, Hire Heroes USA Transforming Military Service…
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The Center For Restorative Justice Works
UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office. Unifying communications has made it possible to communicate efficiently no matter where our employees and volunteers are. It’s really enhanced our connection with each other and the community Marisol Martin,…
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International Institute of Akron
Our Norstar phone system had so many limitations that it couldn’t support our mobility needs and collaboration among our staff and community. We can now leverage UniVoIP’s unified messaging capabilities like voice mail to e-mail transcription, which has tremendously increased our response time Elaine Woloshyn, International Institute of Akron Transitioning Immigrants into American Society The International Institute of Akron’s (IIA)…
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Life Steps Foundation
UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs. We have dramatically simplified our processes and can now leverage communication channels to support our mission and better serve our community Awi Ramli,…
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South Bay Workforce
Telecommunications has changed a lot over the years and UniVoIP is changing with it. UniVoIP is well-known in the industry for forward thinking and is the true leader in the industry SBWIB, Inc IT Manager Providing Policy Guidance for Businesses The mission of the SBWIB, Inc. is to collaborate with business, economic development, education, government, labor and community organizations to…
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Mental Health of America Los Angeles
UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution. Their support is fast and reliable, allowing us to focus on other issues. Having their expertise readily available takes a big burden off our IT Department Cutberto Morales IT Manager Serving…
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