Create Seamless Customer Experiences With UniVoIP

Collaborate better, innovate faster, and enhance CX across all channels with UniVoIP.

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WE’LL HELP YOU

Overcome Communication Challenges

Customizable cloud communications aren’t just nice to have in the CX-first era – they’re essential. Do these problems sound familiar?

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Limited Support

Unresponsive or unavailable customer support can result in unresolved issues and downtime.

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Overpaying

Invoices for legacy phone systems often come with surprise charges and overages.

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Multiple Applications

Toggling between applications to communicate on multiple channels limits productivity and efficiency.

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The Benefits

Why UniVoIP?

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24/7 U.S-based support

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99%+ customer retention rate

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Dedicated project manager support

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Conveniently manage billing and number assignments in a single-pane-of-glass portal

Our Process

3 Steps to Customizable Cloud Communications

Get started with hassle-free communications in three easy steps.

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CONNECT

Let’s meet and get to know each other.

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EXPLORE

We’ll learn about your challenges and hone in on a solution.

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ONBOARD

We’ll get you started on your path to creating better customer experiences.

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READY TO GET STARTED?

Use the calendar below to set up a 30-minute connect call.

The Latest Developments in Cloud Communications

Explore our resource library to stay up to speed on the communications technology that impacts your business.

What Is an Automatic Call Distributor (ACD) in Contact Centers?
customer experience, call center, cloud contact center, Contact Center Solutions, CCaaS, contact centers, CX

What Is an Automatic Call Distributor (ACD) in Contact Centers?

An automatic call distributor (ACD) is the part of a phone system that decides which agent answers...

Learn More
What Is a Session Border Controller (SBC)? Benefits & Use Cases
cloud contact center, cloud communications, contact centers, UCaaS, unified communications, OfficeConnect, cybersecurity

What Is a Session Border Controller (SBC)? Benefits & Use Cases

If your business runs phone calls over the internet, a session border controller is likely working...

Learn More
What Is Direct Inward Dialing (DID)? How It Works & Examples
Contact Center Solutions, cloud communications, contact centers, UCaaS, OfficeConnect

What Is Direct Inward Dialing (DID)? How It Works & Examples

When you call a coworker’s direct line and reach them instantly, without having to navigate a menu...

Learn More