Facebook Pixel

We had to make a quick decision on how we could connect our 3 sites as well as our in-office and mobile employees. We were confident UniVoIP was the best solution and saved us over $8,000 annually

Joclyn Goss, OUR HOUSE Grief Support Center

Grief Support for The Local Community Experiencing Loss

OUR HOUSE grief support groups create a warm environment of safety and comfort in which children, teens, and adults find the support they need from others who have also experienced the death of someone close. Led by highly trained volunteers, groups are age and relationship specific. OUR HOUSE also offers grief support groups in local schools, helping grieving children in low-income, underserved areas of Los Angeles County. In 2014, OUR HOUSE won an Emmy for their documentary, “One Last Hug” shown on HBO which features Camp Aaron, a bereavement camp for children coping with grief.

UniVoIP Delivers Scalability and Simplifies Billing

With the exponential success of OUR HOUSE and their nationally recognized programs, the organization of 24 full-time employees, began to expand and is now operating 3 locations. With the expansion and employees traveling between the 3 different sites, sustained communication became an issue. Utilizing a traditional phone system, the organization was forced to operate under 3 separate vendors; Birch, AT&T and Verizon. OUR HOUSE quickly realized that this was not an efficient way of communicating and was burdened by increasingly high monthly service bills. That is when the organization began to understand the benefits of switching to a cloud-based phone system that could manage all 3 sites with one low monthly payment to one vendor rather than 3. It was clear that switching to UniVoIP was the best phone solution to meet their needs, and all location logistics are now managed through one Web-portal.

UniVoIP Unifies Communication for 3 Sites, In-Office and Mobile Employees

After thorough research and many conversations with several service providers, OUR HOUSE put their trust in UniVoIP and their account executive, Poch Verzosa. From the beginning, the organization’s goal was to unify communication for their locations and connect their employees from anywhere, at any time. Now with their favorite features such as voicemail-to-email, conference calling, loud speaker capabilities and mobile twinning, the 3 locations have become one unified, connected and efficient operation. Furthermore, OUR HOUSE has reduced their monthly communication expenses by more than 50%, allowing them to put more money towards fulfilling their mission. “After thoroughly researching my options and holding conversations with different providers, I felt most comfortable with Poch who was extremely resourceful, responsive, trustworthy and honest. Communicating with UniVoIP was easy and I knew they were going to deliver above expectations”. -Joclyn Goss, OUR HOUSE

More Success Stories

Valley Economic Alliance logo
The Valley Economic Alliance
We are extremely happy with UniVoIP’s highly functional phone solution and the superior service they provide. Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP Patricia Fowler, The Valley Economic Alliance Empowering Local Economic Vitality and Growth The Valley Economic Alliance (a.k.a. Economic…
Read More
Hire Heroes logo
Hire Heroes USA
UniVoIP’s Phone Donation Program significantly surpassed Comcast’s services and slashed our communication costs down by almost $2,500. The new, donated, cloud-based phones saved us $1,500 upfront, and the bundled package offered features that were extras with Comcast. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services James Turner, Hire Heroes USA Transforming Military Service…
Read More
CRJW logo
The Center For Restorative Justice Works
UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office. Unifying communications has made it possible to communicate efficiently no matter where our employees and volunteers are. It’s really enhanced our connection with each other and the community Marisol Martin,…
Read More
IIA logo
International Institute of Akron
Our Norstar phone system had so many limitations that it couldn’t support our mobility needs and collaboration among our staff and community. We can now leverage UniVoIP’s unified messaging capabilities like voice mail to e-mail transcription, which has tremendously increased our response time Elaine Woloshyn, International Institute of Akron Transitioning Immigrants into American Society The International Institute of Akron’s (IIA)…
Read More
LATM logo
LA Team Mentoring
UniVoIP’s phone system allowed us to streamline our internal processes and leverage efficiency while making better use of our staff’s time. We had no idea how much UniVoIP’s communication solution could improve our reach within the community and make our staff more accessible to our constituents in order to handle priorities and other crucial needs Natalie Simons | LA Team…
Read More
Life Steps logo
Life Steps Foundation
UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs. We have dramatically simplified our processes and can now leverage communication channels to support our mission and better serve our community Awi Ramli,…
Read More
SWIB logo
South Bay Workforce
Telecommunications has changed a lot over the years and UniVoIP is changing with it. UniVoIP is well-known in the industry for forward thinking and is the true leader in the industry SBWIB, Inc IT Manager Providing Policy Guidance for Businesses The mission of the SBWIB, Inc. is to collaborate with business, economic development, education, government, labor and community organizations to…
Read More
MHA logo
Mental Health of America Los Angeles
UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution. Their support is fast and reliable, allowing us to focus on other issues. Having their expertise readily available takes a big burden off our IT Department Cutberto Morales IT Manager Serving…
Read More