We are extremely happy with UniVoIP’s highly functional phone solution and the superior service they provide. Our old system was archaic and UniVoIP’s Assistance Program as well as continuous ongoing savings were a no-brainer for us when deciding on migrating to VoIP

Patricia Fowler, The Valley Economic Alliance

Empowering Local Economic Vitality and Growth

The Valley Economic Alliance (a.k.a. Economic Alliance) is a 501(c)(3) nonprofit strategic private-public collaborative made up of business, government, education and community organizations. Its mission is to elevate the economic vitality and stability of their 5 city region – Burbank, Calabasas, Glendale, Los Angeles and San Fernando consisting of more than 70,000 businesses, over 2.1 million residents and covering more than 350 square miles.

Improved Company Efficiency

Prior to UniVoiP, Economic Alliance was with TelePacific and realized their existing phone solution had limited functionality and did not support the organization’s rapid growth. At first, Economic Alliance believed it wasn’t affordable to migrate to VoIP. However, after speaking with UniVoIP’s Business Development Specialist regarding the Assistance Program and receiving highly functional, complimentary VoIP phones, Economic Alliance knew the decision was clear and migrated to UniVoIP.

Integration with Microsoft Office 365™

“We had just decided to migrate to Office 365 and with UniVoIP’s seamless integration with the platform, it was the perfect time to transition. We didn’t even consider another service provider as the customer service was excellent, the phones offer all the functionality we need and the total savings were substantial.” Patricia Fowler, Economic Alliance.

Economic Alliance continues to reap the benefits of their decision. With features such as the user-friendly online portal where all changes to the solution can be made on a single interface and a Private DID for all employees, the organization’s operations have improved drastically. Furthermore, UniVoIP’s phone solution delivers a clean, crisp reception and transmission that makes it easy for Economic Alliance to communicate more effectively.

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UniVoIP’s Phone Donation Program significantly surpassed Comcast’s services and slashed our communication costs down by almost $2,500. The new, donated, cloud-based phones saved us $1,500 upfront, and the bundled package offered features that were extras with Comcast. Overall, we saved $1,750 in capital expenses and more than $600 in monthly phone services James Turner, Hire Heroes USA Transforming Military Service…

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UniVoIP has enabled us to improve communications and collaboration with staff, mobile workers, volunteers, the community and partners, as well as increase operational efficiencies in and out of our office. Unifying communications has made it possible to communicate efficiently no matter where our employees and volunteers are. It’s really enhanced our connection with each other and the community Marisol Martin,…

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Our Norstar phone system had so many limitations that it couldn’t support our mobility needs and collaboration among our staff and community. We can now leverage UniVoIP’s unified messaging capabilities like voice mail to e-mail transcription, which has tremendously increased our response time Elaine Woloshyn, International Institute of Akron Transitioning Immigrants into American Society The International Institute of Akron’s (IIA)…

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UniVoIP made it possible for us to unify all our communications with one vendor, at one low monthly cost. The sales consultant understood what our organization needed and tailored our solution to match our budget and needs. We have dramatically simplified our processes and can now leverage communication channels to support our mission and better serve our community Awi Ramli,…

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Telecommunications has changed a lot over the years and UniVoIP is changing with it. UniVoIP is well-known in the industry for forward thinking and is the true leader in the industry SBWIB, Inc IT Manager Providing Policy Guidance for Businesses The mission of the SBWIB, Inc. is to collaborate with business, economic development, education, government, labor and community organizations to…

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UniVoIP has always worked with us more like a partner rather than a vendor. They understand our needs and limits and work with us to find the perfect solution. Their support is fast and reliable, allowing us to focus on other issues. Having their expertise readily available takes a big burden off our IT Department Cutberto Morales IT Manager Serving…