The Facts:  A perfect fit for Small and Medium Businesses

The number of businesses nationwide that have switched from traditional phone systems to VoIP has more than doubled since 2011 – from 31% of companies to 66%! That’s a pretty clear endorsement. But it isn’t just the big 573_5395_5360_cordless_02players that are seeing the benefit of VoIP: Small and medium-sized businesses are discovering they can enjoy all the same benefits as large corporations, and slash costs at the same time. 

In addition, one of the many advantages of an VoIP Phone system is the availability of a range of features, functions and processes collectively referred to as Unified Communications.  Many customers confuse the terms IP telephony and Unified Communications (UC), thinking they are the same, though they are distinct from one another.  Implementation of an IP communications system provides the necessary framework to enable and support UC solutions.


Justifying a VoIP Phone System

A new VoIP phone system should be viewed as a business asset, not as an expense item.  As a business asset it should, of course, help reduce existing communication expenses, but it will also have a long-term effect on how an SMB or enterprise operate and compete in the competitive market.  Few of the many justification factors for switching over a cloud-based /Hosted VoIP solution include hard cost savings and enhanced user, business productivity as well as enhanced phone system survivability and resiliency (reducing system disasters), availability of cost efficient, fully redundant and geo-distributed communications control server options, and so forth.

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