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UniVoIP Blog

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Direct Route for Microsoft Teams

A Fully Virtualized Cloud-Native Calling Platform Modern employees expect to instantly meet, chat, call and collaborate from just about any device, from any geographic location and from a single interface.…
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A Multimedia Contact Center Purchasing Guide

Forward-thinking customer service and channel managers can create an immediate impact and a long-term advantage. How? By choosing the best multimedia cloud contact center provider and selecting a solution that simplifies the way that they engage with their customers.

As we look towards new and improved ways of delivering customer experience, we’re seeing major swings in the way companies operate and how they manage their contact centers.

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Work-at-home dad

The COVID-19 Pandemic is Forcing a Digital Transformation

With most business professionals in the United States now working remotely, we’re seeing just how critical digital transformation is. Many businesses that were operating with antiquated technology or a basic communications strategy, are now scrambling to provide their staff with the necessary tools and resources needed to stay productive at home.

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New Service Control Center

Coming Soon: Enhanced UniVoIP Service Control

UniVoIP Service Control has never looked better. This new environment combinse Phone System, Conference Admin and account management. Smooth sail through your account with our enhanced and highly intuitive Web-based…
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COVID-19: Coming Together to Show Strong Team Spirit

As the world continues to fight against the spread of COVID-19, we extend our warmest wishes for health to you, your family and friends.

As you may have heard Governor Gavin Newsom executive order, please note that UniVoIP falls into the Communication Sector which is one of the critical infrastucture sectors exempt from this order. We are also registered as a CLEC in the state of California and are registered with the FCC as an Interconnected VoIP provider. It is business as usual for us with most of our employees working remotely to better assist you. We are handling much higher traffic with no issues at all.

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